Drive-Thru Operations Leader: Fast, Accurate & Guest-Focused

Chick-fil-A; San Antonio (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Chick-fil-A is seeking a Drive-Thru Director in San Antonio, Texas. The successful candidate will lead drive-thru operations, ensuring fast and accurate service while fostering a guest-focused culture. Responsibilities include developing team members, optimizing service workflows, and achieving performance metrics. Ideal candidates will demonstrate proven leadership in a high-volume environment and possess excellent communication and problem-solving abilities. Flexible scheduling and a passion for hospitality are essential for this role.

Qualifications

• Proven leadership experience in a fast-paced, high-volume environment.
• Strong ability to lead, coach, and develop teams.
• Excellent communication, decision-making, and problem-solving skills.

Responsibilities

• Lead and oversee all Drive-Thru operations to ensure fast, accurate, and friendly service.
• Drive performance in key metrics (speed of service, order accuracy, guest experience).
• Optimize traffic flow, positioning, and staffing to maximize throughput.

Skills

Leadership experience

Communication skills

Problem-solving skills

Attention to detail

Results-driven

Job description

Chick-fil-A is seeking a Drive-Thru Director in San Antonio, Texas. The successful candidate will lead drive-thru operations, ensuring fast and accurate service while fostering a guest-focused culture. Responsibilities include developing team members, optimizing service workflows, and achieving performance metrics. Ideal candidates will demonstrate proven leadership in a high-volume environment and possess excellent communication and problem-solving abilities. Flexible scheduling and a passion for hospitality are essential for this role.