Drive-In GM: Lead Teams, Grow Sales, Elevate Service

Sonic Drive-In; Palm Bay (FL); Presencial; USD 55.000 - 60.000; Tempo integral

Resumo da vaga

Sonic Drive-In in Palm Bay, Florida seeks an experienced General Manager to lead a fast-paced restaurant, train crew and ensure top customer service. You will manage shifts, control inventory and labor, develop staffing plans, and implement a marketing plan to drive sales while upholding Sonic standards and health regulations.

The role demands strong leadership and knowledge of labor laws, with performance metrics guiding improvements.

Qualificações

• High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred.
• Minimum of two (2) years of restaurant management experience (QSR preferred).
• Experience running shifts without supervision.
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
• Leadership and supervisory practices and skills; effective verbal and written communication skills.
• Basic accounting and computer skills.
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
• Problem solving, decision-making and conflict-resolution skills.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC.
• Promotes and embodies the Quality Way Core Values.

Responsabilidades

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

Conhecimentos

Leadership

Communication

Recruiting

Problem solving

Multi-tasking

Attention to detail

Formação

High school diploma or equivalent

Descrição da vaga

Sonic Drive-In in Palm Bay, Florida seeks an experienced General Manager to lead a fast-paced restaurant, train crew and ensure top customer service. You will manage shifts, control inventory and labor, develop staffing plans, and implement a marketing plan to drive sales while upholding Sonic standards and health regulations.

The role demands strong leadership and knowledge of labor laws, with performance metrics guiding improvements.