Drive-In General Manager: Lead Teams & Elevate Guest Experience

Sonic Drive-In; Salisbury (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Uniform provided

Great pay

Job summary

Sonic Drive-In in Salisbury, NC is seeking a General Manager to lead day-to-day operations, train and support crew, and ensure fast, friendly service with a clean, safe kitchen. You’ll manage staffing, schedules, inventory, and financials, develop marketing plans, and resolve guest concerns while upholding brand standards.

As a GM, you’ll drive guest satisfaction, coach team members, and ensure compliance with health and safety regulations while maintaining a positive workplace culture.

Qualifications

• High school diploma or equivalent; business/restaurant management studies preferred.
• Minimum of two years restaurant management experience (QSR preferred).
• Ability to work a minimum 5 day workweek with nights, weekends and holidays.
• Knowledge of federal and state labor laws as well as local health and sanitation laws.
• Leadership and supervisory practices with strong verbal and written communication.
• Basic accounting and computer skills.
• Ability to multi-task and resolve problems independently.

Responsibilities

• Directs and coaches Crew/Team members, Carhops and Skating Carhops to meet service standards.
• Directs drive-in employees to ensure food service meets operational standards.
• Performs opening and/or closing duties and prepares staff schedules.
• Monitors inventory and places orders within cost controls.
• Maintains employment records and payroll records.
• Reinforces customer service focus and resolves guest requests and complaints.
• Interview and hire restaurant crew and management staff.
• Develops action plans to address unfavorable sales trends and profits.
• Develops and implements a marketing plan.

Skills

People leadership

Training & coaching

Staff scheduling

Customer service mindset

Communication skills

Problem solving

Decision making

Conflict resolution

Multi-tasking

Hygiene & safety awareness

Education

High school diploma or equivalent

Business/restaurant management studies preferred

Job description

Sonic Drive-In in Salisbury, NC is seeking a General Manager to lead day-to-day operations, train and support crew, and ensure fast, friendly service with a clean, safe kitchen. You’ll manage staffing, schedules, inventory, and financials, develop marketing plans, and resolve guest concerns while upholding brand standards.

As a GM, you’ll drive guest satisfaction, coach team members, and ensure compliance with health and safety regulations while maintaining a positive workplace culture.