Drayage Operations Specialist - End-to-End Logistics

Steam Logistics; Chattanooga (TN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health and welfare coverage

401k with match

Paid time off

Employee assistance program

Health Savings Accounts

Vision and dental

Job summary

Steam Logistics, based in Chattanooga, TN, seeks an Enterprise Drayage Operations Specialist to support high-volume drayage services. You will build shipments in our Transportation Management System (TMS), schedule pickups and deliveries, and manage shipment financial data.

Collaborate with the Drayage Sales team, develop relationships with truckers and customers, and optimize workflows to reduce detention, per diem, and storage costs while delivering world-class service.

Qualifications

• Bachelor's degree or equivalent education/experience.
• 1+ years logistics experience preferred.
• Proactive, independent, and reliable in a fast-paced, team environment.
• Comfortable working under pressure and meeting deadlines.
• Strong organizational, analytical, and self-motivation skills.
• Excellent written, oral, and interpersonal communication skills.
• Proficient in Microsoft Office; familiarity with Salesforce is a plus.

Responsibilities

• Builds shipments in the TMS, schedules container pickups and deliveries, and manages shipment financial data.
• Partner with the Drayage Sales team to facilitate end-to-end moves.
• Builds relationships with truckers and customers; proactive communicator via phone and email.
• Knowledgeable of all operational aspects of the TMS and how to optimize the workflow.
• Communicate capacity issues and prioritize LDs and port cuts.
• Track containers to avoid detention, per diem, storage costs; devise cost-saving solutions.

Skills

Bachelor's degree

Logistics experience

Organizational skills

Communication skills

Microsoft Office

Salesforce familiarity

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Steam Logistics, based in Chattanooga, TN, seeks an Enterprise Drayage Operations Specialist to support high-volume drayage services. You will build shipments in our Transportation Management System (TMS), schedule pickups and deliveries, and manage shipment financial data.

Collaborate with the Drayage Sales team, develop relationships with truckers and customers, and optimize workflows to reduce detention, per diem, and storage costs while delivering world-class service.