Drayage Operations Specialist: End-to-End Logistics

ADP, Inc.; Chattanooga (TN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Health Savings Accounts

401(k) match

Paid time off

Employee assistance program

Job summary

Steam Logistics, based in Chattanooga, Tennessee, is seeking an Enterprise Drayage Operations Specialist to manage drayage shipments in our TMS and coordinate with the sales team for end-to-end moves.

The role requires strong organization, proactive problem solving, and excellent communication. This in-office position offers a competitive salary and comprehensive benefits in a fast-paced logistics environment.

Qualifications

• Bachelor's Degree preferred or an equivalent combination of education and experience.
• 1+ years of logistics experience preferred.
• Proactive, independent, and reliable in a fast-paced environment.
• Comfortable working under pressure and meeting deadlines.
• Strong organizational, analytical, and self-motivation skills with an entrepreneurial mindset.
• Excellent written, oral, and interpersonal communication skills.
• Proficient in Microsoft Office; familiarity with Salesforce is a plus.

Responsibilities

• Builds shipments in our TMS, schedules container pick-up and delivery appointments, and manages the financial data of the shipments.
• Partner with the Drayage Sales team to facilitate end-to-end drayage moves.
• Builds key relationships with truckers and customers to ensure Steam Logistics is seen as a best-in-class service provider; proactive communicator via phone and email follow up.
• Fully knowledgeable of all operational aspects of the TMS and how the workflow is set up to be as efficient as possible; proposes enhancements to automate processes.
• Effectively communicates and offers solutions when capacity problems arise and prioritizes LFDs and Port Cuts.
• Keeps thorough container tracking to avoid detention, per diem, storage costs; develops solutions to eliminate these costs.

Skills

Logistics experience

Proactive problem solving

Organizational skills

Communication skills

Under pressure

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Salesforce

Job description

Steam Logistics, based in Chattanooga, Tennessee, is seeking an Enterprise Drayage Operations Specialist to manage drayage shipments in our TMS and coordinate with the sales team for end-to-end moves.

The role requires strong organization, proactive problem solving, and excellent communication. This in-office position offers a competitive salary and comprehensive benefits in a fast-paced logistics environment.