Drayage & Intermodal Ops Specialist — Uncapped Commission

MegaCorp Logistics; Jacksonville (FL); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

3 Month Paid Training

Medical, dental, vision insurance

401(k) matching

PTO

Birthday celebrations

Gym membership

Company events

Job summary

MegaCorp Logistics, LLC is seeking an Account Operations Specialist – Drayage/Intermodal in Jacksonville. You will support Account Managers, coordinate daily freight operations across drayage, intermodal, port, rail, and container transportation, ensuring on-time pickups and accurate billing.

We offer a 3 Month Paid Training Program, medical/dental/vision coverage, 401(k) matching, PTO, and a high-energy team environment with opportunities for growth. 25% uncapped commission is paid monthly.

Qualifications

• Experience with drayage, intermodal, port, rail, or container operations preferred.
• Experience using HERO, TMS platforms, or logistics software preferred.
• Strong customer service, communication, organization and problem-solving skills required.

Responsibilities

• Support Account Managers in servicing customer accounts across drayage and intermodal needs.
• Build and maintain relationships with carriers and transport partners.
• Evaluate carriers based on performance, cost, and service history.
• Analyze shipment activity and resolve operational issues to improve service and costs.
• Negotiate carrier rates in spot-market and contract environments.
• Schedule and track freight to ensure on-time pickup and delivery, resolving delays.
• Serve as liaison between customers, carriers, and internal teams to resolve issues.
• Maintain accurate records in company systems and support billing accuracy.

Skills

Customer service

Communication

Problem solving

Attention to detail

Multitasking

Education

High school diploma or GED

Bachelor’s degree in Business, Logistics, Supply Chain, Transportation, Operations, or related field preferred

Tools

HERO

TMS platforms

Logistics software

Job description

MegaCorp Logistics, LLC is seeking an Account Operations Specialist – Drayage/Intermodal in Jacksonville. You will support Account Managers, coordinate daily freight operations across drayage, intermodal, port, rail, and container transportation, ensuring on-time pickups and accurate billing.

We offer a 3 Month Paid Training Program, medical/dental/vision coverage, 401(k) matching, PTO, and a high-energy team environment with opportunities for growth. 25% uncapped commission is paid monthly.