Carrier Sales Representative

RXO, Inc.; Northbrook (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and

Vision plans

401(k) retirement plan with up to 5%

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Paid time off, holidays

Job summary

RXO, Inc. is hiring a Representative, Carrier Sales (Drayage) to source, negotiate, and secure drayage carriers for timely and cost-effective freight movement, with a focus on port and rail operations, container visibility, and service execution.

You will build carrier relationships, manage container lifecycles, and coordinate pickups while monitoring delays and adherence to RXO procedures. A minimum of 1 year procurement experience is required.

Qualifications

• 1 year of procurement experience.
• 1+ year of transportation experience, preferably in drayage or intermodal.
• 2+ years of sales or customer service experience.
• Familiarity with port and rail operations, including container tracking, chassis management, and accessorials.
• The ability to exercise judgment and discretion while functioning independently within authorized limits.

Responsibilities

• Build and maintain strong relationships with core drayage carriers, negotiating and securing capacity for port and rail moves.
• Manage container lifecycle from port/rail pickup through final delivery, ensuring timely and efficient execution.
• Maintain continuous communication with carriers, terminals, rails, and internal teams to ensure high-quality freight movement.
• Proactively monitor and communicate updates on delays, port congestion, rail availability, equipment issues, or other service impacts.
• Coordinate pickup and delivery appointments, considering port cutoffs, free time, demurrage, detention, traffic, and terminal conditions.
• Ensure compliance with drayage-specific requirements including chassis usage, container return timelines, and accessorial management (detention, demurrage, storage).
• Follow established procedures for high-value shipments (HVS) and high-risk cargo (HRC) to protect shipment integrity and uphold the RXO brand.
• Accurately maintain and update load and container details within RXO systems, ensuring visibility and data accuracy.
• Research and develop new drayage carrier partnerships, including cold outreach and onboarding.
• Track and validate carrier billing, including accessorial charges, to ensure accuracy and alignment with agreed terms.

Skills

Procurement

Sales

Customer service

Education

Bachelor's degree or equivalent

Job description

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we\'re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is 45000-50000 The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

As a Representative, Carrier Sales (Drayage) at RXO, you will source, negotiate, and secure drayage carriers to move freight in a timely and cost-effective manner, with a focus on port and rail operations, container visibility, and service execution.

What Your Day-to-day Will Look Like

• Build and maintain strong relationships with core drayage carriers, negotiating and securing capacity for port and rail moves
• Manage container lifecycle from port/rail pickup through final delivery, ensuring timely and efficient execution
• Maintain continuous communication with carriers, terminals, rails, and internal teams to ensure high-quality freight movement
• Proactively monitor and communicate updates on delays, port congestion, rail availability, equipment issues, or other service impacts
• Coordinate pickup and delivery appointments, considering key factors such as port cutoffs, free time, demurrage, detention, traffic, and terminal conditions
• Ensure compliance with drayage-specific requirements including chassis usage, container return timelines, and accessorial management (detention, demurrage, storage)
• Follow established procedures for high-value shipments (HVS) and high-risk cargo (HRC) to protect shipment integrity and uphold the RXO brand
• Accurately maintain and update load and container details within RXO systems, ensuring visibility and data accuracy
• Research and develop new drayage carrier partnerships, including cold outreach and onboarding
• Track and validate carrier billing, including accessorial charges, to ensure accuracy and alignment with agreed terms

At a Minimum, You\'ll Need

• 1 year of procurement experience

It\'d Be Great If You Also Have

• Bachelor\'s degree or equivalent related work or military experience
• 1+ year of transportation experience, preferably in drayage or intermodal
• 2+ years of sales or customer service experience
• Familiarity with port and rail operations, including container tracking, chassis management, and accessorials
• The ability to exercise judgment and discretion while functioning independently within authorized limits

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.