Drains Service Technician

StrongBuilt Plumbing & Air (NM); Albuquerque (NM); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly pay

401(k)

Paid time off

Health benefits

Company events

Bonus incentives

Job summary

StrongBuilt Plumbing & Air in Albuquerque, NM seeks a Drains Service Technician for a full-time field role. You will diagnose, repair, and service residential drains from start to finish, with emphasis on customer service and a clean, safe work approach.

Expect travel up to 25% to residential and commercial sites. Competitive weekly pay, 401(k) with match, paid time off, health benefits, and company events support your growth and success.

Qualifications

• High school diploma or equivalent required
• 1–3 years drain cleaning/plumbing service experience required
• Valid driver's license with clean driving record required

Responsibilities

• Perform drain cleaning using cable machines and hydro-jetting
• Diagnose and resolve blockages, backups, and slow drains
• Provide upfront pricing and obtain customer approval before starting work
• Document notes, photos, and parts used for each job
• Educate customers on preventive drain maintenance
• Coordinate with dispatch and other technicians to stay on schedule
• Follow safety protocols and local codes

Skills

Mechanical aptitude

Problem solving

Communication

Customer service

Time management

Education

High school diploma or equivalent

Plumbing training preferred

Tools

Cable machines

Hydro-jetting

Job description

Job DetailsJob Location: StrongBuilt Plumbing & Air (NM) - ALBUQUERQUE, NM 87107Position Type: Full TimeTravel Percentage: Up to 25%

STRONGBUILT (NM)

Strongbuilt is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 2015. Strongbuilt has set a higher standard for contractors and grown rapidly. As a veteran-owned company, Strongbuilt owners and managers train our staff to act and behave with the respect and principles we followed during our active-duty tenure. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year!

Position Summary

As a Drains Service Technician, you'll be the person homeowners and business owners call when something's not working right. You'll show up ready to figure out the problem and take care of it, start to finish. Customer service is a big part of the job, not just the technical work, and how you treat people matters just as much as the fix itself. We build our name in this community one job at a time, in a career with real stability and room to grow.

Key Responsibilities

• Perform drain cleaning services using cable machines, hydro-jetting, and other industry tools
• Diagnose and resolve issues like blockages, backups, and slow drains
• Provide upfront pricing and estimates, and get customer approval before starting work
• Document notes, photos, and parts used for each job
• Educate customers on preventive maintenance and proper drain care
• Work with dispatch, customer service, and other technicians to keep jobs on schedule
• Follow safety protocols, company policies, and local plumbing codes

We Offer

• Weekly pay with incentives and bonuses
• 401(k) retirement with company match
• Holiday pay, vacation pay, & paid time off
• Company events & parties
• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance

QualificationsRequirements

Education

• High school diploma or equivalent required
• Completion of plumbing-related training preferred

Experience

• 1-3 years of experience in drain cleaning or plumbing service required

Licenses/Certifications

• Valid driver's license with clean driving record required

Knowledge, Skills, and Abilities

• Strong mechanical aptitude and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively

Physical Demands and Conditions

• Ability to work in confined spaces, outdoors, and in varying weather conditions
• Lifting up to 75 lbs, bending, kneeling, and operating heavy equipment

Work Environment/Travel

• Field-based role requiring frequent travel to residential and commercial job sites
• May require evening, weekend, or on-call shifts

Ability to pass background check and drug screenin