Drain Technician

Call-the-Be; Leffingwell (CT); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical & Vision Insurance

401(k) Matching

Ongoing Training

Paid Holidays & PTO

Disability & Life Insurance

Job summary

Call The Bee is seeking a Residential Drain Technician to perform thorough residential drain cleaning, sewer line diagnostics, and preventative maintenance in a customer‑facing role. You will diagnose issues, communicate options, and provide accurate estimates while upholding safety standards and local codes.

Join a growing team that values technical growth, reliable service, and a positive customer experience. A valid driver’s license and experience with drain cleaning tools are preferred.

Qualifications

• 2–3+ years of experience in drain cleaning or related residential service role.
• Experience with cable machines, jetters, sewer cameras, locators, and other drain‑cleaning tools.
• Experience with Service Titan or similar field‑service software preferred.
• Strong ability to communicate clearly with customers and team members.
• Valid driver’s license with a clean driving record.

Responsibilities

• Drain Cleaning & Clearing – Perform residential drain cleaning using cable machines, high‑pressure jetting equipment, and other tools to clear blockages in sinks, tubs, toilets, main lines, and sewer systems.
• Sewer Line Diagnostics – Conduct sewer camera inspections to identify root intrusion, pipe damage, blockages, and system defects.
• Troubleshooting & Problem Solving – Diagnose drain and sewer issues, determine root causes, and recommend effective solutions to restore proper flow.
• Preventative Maintenance Services – Provide routine drain maintenance, including descaling, root treatment, and system flushing to prevent future issues.
• Customer Communication – Clearly explain findings, recommended services, and repair options to homeowners while maintaining a friendly, professional demeanor.
• Cost Estimates & Recommendations – Prepare accurate service estimates and educate customers on long‑term solutions such as sewer repair, replacement, or preventative maintenance plans.
• Service Titan Documentation – Use Service Titan to document work performed, update job notes, track service history, and manage customer interactions.
• Equipment Care & Safety – Maintain drain‑cleaning equipment, follow safety protocols, and ensure all work complies with local codes and industry standards.
• Customer Service Excellence – Deliver exceptional service, resolve concerns promptly, and ensure a positive customer experience from start to finish.

Skills

Customer communication

Attention to detail

Customer-focused mindset

Driver’s license

Tools

Cable machines

High-pressure jetters

Sewer cameras

Locators

Service Titan

Job description

Overview

Residential Drain Technician

Looking to advance your career as aResidential Drain Technician? JoinCall The Beeand take the next step in a role where your expertisetruly makes an impact. We’re seeking a motivated, skilled drain professional who takes pride in solving problems, serving customers, and continually growing their technical abilities.

Call The Bee offers the stability of a trusted brand, theinnovationof a forward‑thinking service organization, and a culture built onexcellenceand employeegrowth. If you're ready to elevate your drain‑cleaning career,this is the opportunity for you!

Job Responsibilities

• Drain Cleaning & Clearing– Perform residential drain cleaning using cable machines, high‑pressure jetting equipment, and other tools to clear blockages in sinks, tubs, toilets, main lines, and sewer systems.
• Sewer Line Diagnostics– Conduct sewer camera inspections to identify root intrusion, pipe damage, blockages, and system defects.
• Troubleshooting & Problem Solving– Diagnose drain and sewer issues, determine root causes, and recommend effective solutions to restore proper flow.
• Preventative Maintenance Services– Provide routine drain maintenance, including descaling, root treatment, and system flushing to prevent future issues.
• Customer Communication– Clearly explain findings, recommended services, and repair options to homeowners while maintaining a friendly, professional demeanor.
• Cost Estimates & Recommendations– Prepare accurate service estimates and educate customers on long‑term solutions such as sewer repair, replacement, or preventative maintenance plans.
• Service Titan Documentation– Use Service Titan to document work performed, update job notes, track service history, and manage customer interactions.
• Equipment Care & Safety– Maintain drain‑cleaning equipment, follow safety protocols, and ensure all work complies with local codes and industry standards.
• Customer Service Excellence– Deliver exceptional service, resolve concerns promptly, and ensure a positive customer experience from start to finish.

Qualifications

• Experience– 2–3+ years of experience in drain cleaning, sewer maintenance, or a related residential service role.
• Technical Skills– Proficiency with cable machines,jetters, sewer cameras, locators, and other drain‑cleaning tools.
• Service Software– Experience with Service Titan or similar field‑service software preferred.
• Communication Skills– Strong ability to communicate clearly with customers and team members.
• Attention to Detail– Ability to accurately diagnose issues and perform work that meets safety and code standards.
• Customer‑Focused Mindset– Commitment to delivering high‑quality service with professionalism and a positive attitude.
• Driver’s License– Valid driver’s license with a clean driving record.

Benefits

• Medical, Prescription, Dental & Vision Insurance– Comprehensive coverage with minimal out‑of‑pocket costs.
• Disability & Term Life Insurance– Added financial protection for you and your family.
• Matching 401(K) Program– Competitive retirement savings plan with company match
• Ongoing Training & Development– Opportunities to expand your drain‑cleaning and diagnostic skills.
• Paid Holidays & PTO– Generous paid time off to support work‑life balance.

Join our team atCall The Beeand become part of a company that values its employees, supports professional growth, and delivers exceptional service to every customer.

Pre-employment background check and drug screening may apply, subject to local laws.Call The Bee is an equal opportunity employer committed to creating an inclusive and diverse workplace.

Posted Min Pay Rate

USD $25.00/Hr.

Posted Max Pay Rate

USD $35.00/Hr.