Drain Technician

Bee's Plumbing and Heating; Seattle (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Paid holidays

Sick pay

Competitive pay

Job summary

Bee's Plumbing and Heating in Seattle is seeking a Drain Technician to diagnose drain and sewer concerns, clear lines, and explain findings in plain language. You will help homeowners decide on next steps, including camera inspections when needed.

You'll work independently in the field, coordinating with Camera Technicians, Dispatch and the Sewer Supervisor, while maintaining safety and professional communication and keeping accurate written records of your work.

Qualifications

• Knowledge of sewer systems and standard tools used in plumbing.
• Strong diagnostic and analytical skills to assess problems and explain practical next steps.
• Ability to work independently with little supervision and manage time under pressure.
• Clear verbal and written communication with homeowners and teams.
• Commitment to safe work practices and customer care.

Responsibilities

• Meet with homeowners to understand concerns and assess drain/sewer systems.
• Perform drain clearing safely and efficiently in accordance with local codes.
• Explain findings and guide homeowners toward next steps for permanent repair.
• Coordinate with Camera Technicians, Dispatch and Sewer Supervisor for further inspection.
• Protect personnel, vehicles, equipment, and homes; follow safety procedures.
• Maintain clean, organized job sites and write accurate records of work and findings.
• Represent Bee's Plumbing professionally with customer-focused communication.
• Collaborate with managers and departments, attend meetings, and assist with coaching.

Skills

Strong diagnostic skills

Independent worker

Clear communication

Safety focused

Customer care

Tools

Standard plumbing tools

Job description

Help Seattle homeowners get their drains flowing again and understand what comes next. As a Drain Technician at Bee's Plumbing, you'll diagnose drain and sewer concerns, clear lines and explain your findings in plain language. Your work helps customers make informed decisions about their homes, including when to bring in a Camera Technician for a main-line camera inspection.

How you do the job matters as much as getting the line flowing. That means protecting customers' homes, keeping your work area clean, communicating respectfully and working closely with the team to find the right next step. You'll work independently in the field, with coordination across Camera Technicians, Dispatch and the Sewer Supervisor.

What You’ll Do

• Meet with homeowners to understand their concerns, assess drain and sewer systems and diagnose problems.
• Perform drain clearing safely and efficiently, completing quality work on time and in accordance with customer agreements and applicable local plumbing codes.
• Explain what you've found, what you've cleared and what still needs investigation. Guide homeowners through next steps toward a permanent sewer-line repair.
• Coordinate with Camera Technicians, Dispatch and the Sewer Supervisor to provide customer solutions and arrange further inspection when needed.
• Protect yourself, company vehicles and equipment, and customers' homes. Follow safety procedures and report violations to the Sewer Supervisor.
• Keep job sites clean and organized, and maintain clear, technically accurate written records of your work and findings.
• Represent Bee's Plumbing professionally, with a customer-focused approach and polite, effective communication.
• Work with managers and other departments, attend department meetings and assist with field coaching and installation-team performance evaluations as needed.

What You’ll Bring

• Thorough knowledge of sewer systems, including repair and installation practices and the standard tools, machinery and equipment used in the work.
• Strong diagnostic and analytical skills to assess problems and explain practical next steps.
• The ability to work independently with little supervision, manage your time efficiently and work effectively under pressure.
• Clear verbal and written communication with homeowners, installation teams, Dispatch and management.
• A commitment to safe work, customer care and following company policies, including setting that example for teammates.
• Competitive pay
• Medical, dental, vision and life insurance
• 401(k)
• Paid time off (PTO)
• Paid holidays
• Sick pay

Physical Demands and Working Conditions

Work is performed indoors and outdoors in varying weather conditions, including high temperatures, snow and other inclement weather. The role may require working at heights, on ladders, on rooftops and in confined spaces. The following tasks must be performed with or without reasonable accommodation:

• Occasionally lift objects weighing up to 75 pounds.
• Ascend and descend ladders and maintain balance.
• Regularly use hands to handle tools and materials.
• Sit, walk, stoop, squat and stand for extended periods.
• Perform visual inspections at close range and at a distance.

#BEE

Pay Range

$25 - $30 USD

About Bee's Plumbing and Heating:

At Bee's Plumbing and Heating, we are your gateway to a rewarding career in the home services industry! We are proud to be a leading provider of Plumbing services, sewer solutions, and home heating improvements. We believe that our success is rooted in the dedicated and passionate team members who make it all possible . We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent withapplicable state and local laws, including the Fair Chance Act.

As set forth in Bee's Plumbing and Heating’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.