Drain Technician

Donnelly; Harmonville (PA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Hourly pay + commissions

Medical & Dental benefits

Short-term and long-term disability

401K with 4% company match

Paid time off

Uniforms, smartphones, and tablets

Job summary

Donnelly’s is hiring for a field service role in Harmonville, PA. Join a team that values integrity, growth, and exceptional customer service as you diagnose and repair plumbing/drain issues on-site at customers’ homes.

We offer competitive hourly pay with commissions, solid benefits, and opportunities to advance. The job emphasizes reliability, professionalism, and delivering legendary service to clients while working a Monday–Friday schedule with occasional Saturdays.

Qualifications

• 3+ years of experience.
• Plumbing experience is a plus!
• OSHA 10 certification is a plus!
• Customer service skills.
• Communication skills.
• Able to work independently.
• Able to problem solve.
• A valid driver’s license and a clean driving record.

Responsibilities

• Troubleshoot and diagnose- “What is the problem?”
• Clear the drain utilizing a snake machine/drain jetter.
• General drain clearing and repairing.
• Communicate and educate the customer about the issue.

Skills

Customer service

Communication

Problem solving

Independent work

Time management

Education

OSHA 10 certification

Tools

Drain snake machine

Drain jetter

Job description

Description

Why Us?

At Donnelly’s, we don’t just service HVAC and plumbing systems – we create comfort and peace of mind. As a member of our team, you’ll be part of a company that’s committed to providing 5-star service with integrity at the heart of everything we do.

We believe that the key to delivering exceptional service starts with a team who genuinely cares. We hire experts, but we also prioritize individuals who value honesty, professionalism, and making each customer feel like family. You’ll receive top-notch training, ensuring you’re fully prepared to tackle any challenge with confidence.

But we don’t stop there – we also know how important it is to have fun along the way. We foster a work environment where teamwork, respect, and camaraderie shine. Whether you’re helping a customer or celebrating a job well done, we ensure that you feel appreciated every step of the way.

If you're ready to grow your career with a company that values integrity, offers unparalleled service, and knows how to have fun, we’d love to meet you!

What's In It For You?

• Hourly Pay: $25-30 plus commissions!
• Medical and Dental Benefits
• Short-term and Long-term Disability.
• Fidelity -401K with 4% company match.
• Employee Referral Bonus.
• Paid Time off (PTO)
• We are off all major holidays!
• Well stocked truck -dispatch from home!
• Uniforms, smart phones, and tablets provided!
• Shift M-F 11-7pm, occasional rotating Saturdays.

What must be accomplished:

• Troubleshoot and diagnose- “What is the problem?”
• Clear the drain utilizing a snake machine/drain jetter.
• General drain clearing and repairing.
• Communicate and educate the customer about the issue.

How success will be measured:

• Complete 3-4 calls a day.
• Meet the company’s daily revenue target.
• Overall performance.

Requirements

What Makes YOU Great

• Going the Extra Mile: By going above and beyond, you'll build strong, trusting relationships with our clients, leading to repeat business and glowing referrals.
• Delivering Legendary Service: Creating unforgettable experiences for your customers. It's about showing up on time, being professional, and consistently exceeding expectations. When you deliver outstanding service, you don't just fix Plumbing systems—you earn customer loyalty and build a reputation that keeps business thriving. Legendary service turns satisfied customers into lifelong clients.
• Being Passionate: Passion is what drives you to do your best, stay curious, and keep improving. When you’re passionate about your work, it shows in everything you do—from the way you diagnose problems to how you communicate with clients. With passion, you’ll keep learning and growing, ensuring you’re always at the top of your game.

Requirements

• 3+ years of experience.
• Plumbing experience is a plus!
• OSHA 10 certification is a plus!
• Customer service skills.
• Communication skills.
• Able to work independently.
• Able to problem solve.
• A valid driver’s license and a clean driving record.

Why Donnelly’s?

We’re not just a company-we’re a team driven by a bigger purpose. At Donnelly’s, we believe in helping people become better than they ever believed possible, whether that’s our clients, our community, or our own team members.

We are an Autonomous Growth Organization, meaning we empower our people to take ownership, grow in their roles, and push boundaries to achieve more. Our vision? To be the most highly recommended home service company in the world.

If you’re looking for more than just a job- if you want to be part of a team that values trust, growth, and excellence- then Donnelly’s is the place for you. Let’s build something great together.

Equal Opportunity Employer

Applicants are provided equal employment opportunities without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non‑disqualifying physical or mental handicap or disability or any other category protected by law in each aspect of the selection process.