Entry Level Drain Technician

Willard Cooling, Heating, Plumbing, and Electrical; North Richland Hills (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Term life insurance

Matching 401(k)

Paid Holidays

PTO

Job summary

Willard Cooling, Heating, Plumbing, and Electrical is seeking a Drain Technician to identify and resolve drainage issues, using video inspection and hydro-jetting. You will assist customers, perform installations and repairs, and maintain detailed service records.

The role requires strong plumbing knowledge, a valid license, and excellent communication skills. Eligible candidates should be prepared for long hours, flexible scheduling, and on-site work in Texas.

Qualifications

• Valid Driver's License required.
• Drug screen and background check must be passed.
• Familiarity with diagnosis and repair of residential plumbing issues.
• Strong knowledge of plumbing systems, equipment, and fixtures.
• Good communication and interpersonal skills.
• Available to work long hours as needed.

Responsibilities

• Identify and resolve a wide range of drainage issues.
• Utilize advanced tools like video inspection and hydro-jetting.
• Recommend and sell additional services.
• Operate company vehicles in compliance with laws and maintenance rules.
• Provide excellent customer service and document service records.

Skills

Valid Driver's License

Drug screening

Background check

Residential plumbing knowledge

Plumbing systems knowledge

Communication skills

Long hours availability

Tools

Video inspection equipment

Hydro-jetting

Drain-cleaning tools

Job description

Who We Are

We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!

Who We Are

We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!

What's It Like To Work Here

We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step.

What You Will Do

• Must be able to lift 150 pounds
• Identify and resolve a wide range of drainage issues, including clogged drains, slow-moving water, sewer line backups, and root intrusion.
• Utilize advanced tools like video inspection and hydro-jetting to provide efficient, accurate solutions.
• Recommend and sell additional services that improve system performance, such as drain cleaning packages, preventative maintenance, sewer camera inspections, or drain replacement solutions.
• Ability to speak and maintain professionalism to customers, team members, and vendors.
• Ability to manage stress, difficult or emotional customer situations.
• Ability to work a flexible schedule and maintain attendance based on business needs.
• Operating company vehicles and will be expected to follow all state and federal laws, as well as, maintaining the cleanliness and routine maintenance of the vehicle.
• Diagnose and troubleshoot drain problems, including blockages, leaks, and pipe damage.
• Utilize specialized tools and equipment to perform drain cleaning, unclogging, and repair.
• Install, repair, and maintain drainpipes, fitting, and fixtures
• Provide excellent customer service and ensure customer satisfaction.
• Maintain detailed records of services, including documenting pictures of before and after services have been completed.
• Educate customers on best practices for their drain systems.
• Adhere to company safety protocols and procedures.
• Attend appropriate safety training as required by the company.

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Need

• Valid Driver's License
• Must be able to pass a drug screen and background check
• Familiarity with diagnosis and repair of residential plumbing issues
• Strong knowledge of plumbing systems, equipment, and fixtures
• Good communication and interpersonal skills
• Avaiable to work long hours as needed

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours

• $ 16 - $18 hourly + Commission Pay
• Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
• Days: Monday - Friday, on call rotation (weekday and weekends)

Benefits

• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• Paid Holidays
• Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.

If we sound like a company you want a long-term career with,

We are an Equal Employment Opportunity Employer