Drain Service Technician

Gabriel Group; West Chester Township (OH); On-site; USD 30,000 - 36,000; Full time

Job summary

Gabriel Group is seeking a Drain Service Technician in Ohio to diagnose and repair residential plumbing systems with a focus on service, education, and homeowner trust. You will guide customers toward informed decisions while maintaining a professional image and high service standards.

Responsibilities include diagnostic work and drain cleaning, meeting performance targets, and arriving prepared with the right tools.

Qualifications

• Minimum 2 years drain service experience.
• Knowledge of local plumbing codes and ability to apply them in real-world scenarios.
• Skilled in diagnostic repair and drain cleaning across a variety of fixtures and systems.
• Strong verbal communicator and ability to quickly learn iPad software.

Responsibilities

• Perform diagnostic work and drain cleaning on sinks, bathtubs, sewer lines, and more.
• Meet and exceed key performance requirements.
• Deliver quality workmanship and come prepared with the tools necessary to do the job.
• Build strong customer rapport to recommend the right products and services.
• Present yourself professionally and provide a knowledgeable, trustworthy service experience that drives referrals and repeat business.

Skills

Drain service experience

Diagnostic repair

Verbal communication

Team player

Tools

iPad

Job description

• Base Pay $22.00 - $26.00 / Hour
• Other Compensation OT
• Employee Type Full-Time

Contact information

Description

As a Drain Service Technician, you will diagnose and repair residential plumbing systems while guiding customers to confident, informed decisions. Your focus is on service, education, and doing what’s right for the homeowner; not selling.

What You'll Do

• Perform diagnostic work and drain cleaning on sinks, bathtubs, sewer lines, and more.
• Meet and exceed key performance requirements.
• Deliver quality workmanship and come prepared with the tools necessary to do the job.
• Build strong customer rapport so you can recommend the right products and services.
• Present yourself professionally and provide a knowledgeable, trustworthy service experience that drives referrals and repeat business.

What You'll Bring

• Proven drain service experience with a drive to grow your skills every day. (Minimum 2 years)
• Jetting experience is a plus, but not required.
• Knowledge of local plumbing codes and the ability to apply them in real-world scenarios.
• Skilled in diagnostic repair and drain cleaning across a variety of fixtures and systems.
• Strong verbal communicator with the ability to quickly learn iPad software.
• A motivated individual contributor who enjoys winning alongside a team.

What We're Looking For

• A service-driven pro with 2 years experience who wants to elevate the homeowner experience.
• A technician who shows up prepared, dependable, and ready to shine.
• Someone ready to grow, develop, and build a real career in the trades.

Physical Requirements

• Ability to stand, walk, bend, squat, sit, and lift for extended periods.
• Ability to lift and move up to 50 lbs.
• Comfortable working at various heights, climbing ladders, and using scaffolding with proper safety gear.
• Capable of working in various weather conditions (heat, rain, cold, wind) while wearing required PPE.

Offers are contingent upon passing a pre-employment background check and drug screening.