Drain Service Technician

Southport Engineered Systems; Town of Caledonia (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental, Vision & HSA with HSA

401(k) with company match

Paid time off & holidays

Company vehicle & tools provided

On-the-job training & certifications

Disability & Life Insurance

Job summary

Southport Plumbing Heating & Cooling in Caledonia, WI is hiring a Drain Service Technician to solve drain and sewer problems daily. You will work hands-on with specialized equipment and a company vehicle, meeting new customers and sites each day.

The role requires a High School Diploma or equivalent, a valid driver’s license, and strong communication and problem-solving skills. You will learn on-the-job, with paid training and opportunities for advancement.

Qualifications

• High School Diploma or equivalent.
• Valid Driver’s License and insurable driving record.
• Excited to interact with customers and present solutions.
• Strong communication and customer service skills.
• Mechanical aptitude and willingness to learn.

Responsibilities

• Inspect drain and sewer systems.
• Clear drains using specialized equipment.
• Identify the source of sewer, drain, and odor-related issues.
• Educate customers on findings and recommend permanent solutions.
• Build positive relationships with customers throughout the day.
• Operate and maintain drain cleaning and inspection equipment.
• Safely operate and maintain a company vehicle.
• Participate in training and become certified on specialized equipment.
• Perform all other duties assigned to the role.

Skills

Customer service

Mechanical aptitude

Problem solving

Communication

Education

High School Diploma or equivalent

Job description

HVAC and Plumbing Careers in Madison & Greater Wisconsin

Southport Mechanical is a HVAC, plumbing and fire protection contractor and installation/service provider for commercial and residential customers serving Wisconsin. We pride ourselves on our continuous growth and culture that encourages ingenuity and collaboration. As a 3-time Southeast Wisconsin Top Workplace Award winner, Southport offers its employees a competitive compensation package, in a safe work environment, with diverse learning opportunities and availability for advancement.

Become part of the family and let us help build your career with a growing, family-oriented, and customer focused company.

Southport Mechanical is a HVAC, plumbing and fire protection contractor and installation/service provider for commercial and residential customers serving Wisconsin. We pride ourselves on our continuous growth and culture that encourages ingenuity and collaboration. As a 3-time Southeast Wisconsin Top Workplace Award winner, Southport offers its employees a competitive compensation package, in a safe work environment, with diverse learning opportunities and availability for advancement.

Become part of the family and let us help build your career with a growing, family-oriented, and customer focused company.

EEO STATEMENT

Southport is committed to being an Equal Employment Opportunity and Affi… Position:Drain Service Technician Location: Caledonia, WI
Job Id:191 # of Openings:1 SOUTHPORT PLUMBING HEATING & COOLING DRAIN SERVICE TECHNICIAN DEPARTMENT Southport PHC LOCATION Caledonia, WI WORK TYPE On-Site REPORTS TO Plumbing Manager

About the Role

Southport Plumbing Heating & Cooling is hiring a Drain Service Technician in Caledonia, WI. You'll help customers solve drain and sewer problems, working hands‑on with specialized equipment and a company vehicle every day. No two days look the same — new customers, new job sites, and new problems to solve. If you like working with your hands, talking to people, and being paid for how hard you work, this is a strong fit.

What You’ll Do

• Inspect drain and sewer systems
• Clear drains using specialized equipment
• Identify the source of sewer, drain, and odor-related issues
• Educate customers on findings and recommend permanent solutions
• Build positive relationships with customers throughout the day
• Operate and maintain drain cleaning and inspection equipment
• Safely operate and maintain a company vehicle
• Participate in training and become certified on specialized equipment
• Perform all other duties assigned to the role

What We Offer

• Starting pay of $20.00/hour and up, based on experience, with earning potential tied directly to your performance
• Paid on-the-job training and opportunities to earn certifications
• Health, Dental, Voluntary Vision, and a Health Savings Account (HSA) with employer contribution
• 401(k) Retirement Plan with company match
• Paid time off and paid holidays
• Voluntary Short-Term Disability, Long-Term Disability, and Life Insurance
• Company vehicle and tools provided for field work
• Supportive team culture with real opportunities for advancement

What Makes You a Fit

• High School Diploma or equivalent
• Valid Driver’s License and insurable driving record
• Enjoy helping people and solving problems
• Excited to interact with customers and present solutionsStrong communication and customer service skills
• Mechanical aptitude and willingness to learn
• Dependable and motivated

Why Southport

Southport keeps growing because of the talented people who choose to build their careers here. Drain Service Technicians who show strong performance have a clear path to grow into Lead Technician and leadership roles, with the training and certifications to get there paid for by us. If you enjoy helping customers, learning new skills, and taking control of your success, this role offers a rewarding career where your effort directly shapes your paycheck and your future.

Physical Demands & Working Environment

• Capacity to physically carry, lift, and push up to 75 pounds
• Frequently required to stand and walk
• Frequently required to bend, reach, stoop, or crawl
• Perform repetitive motions using your hands and fingers such as, but not limited to, grasping, gripping, and holding
• Physical strength and stamina to endure heat, cold, and other weather conditions