Drain Cleaning Technician

Eastern & Central PA; Lititz (Lancaster County); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical benefits starting month 1

Company paid Life Insurance

Long-Term Disability

401(k) contribution

Health Savings Account (HSA)

Employee Assistance Program

PTO from day one

Tool allowance

Uniforms provided

Ongoing training

Career development

Job summary

Haller in Lititz, PA is seeking a Drain Cleaning Technician for our Residential Services Group. This role focuses on delivering outstanding customer service while performing quality drain cleaning, repair, and replacement work at homes and small businesses.

This safety sensitive position requires 5+ years of experience, a valid driver's license, on-call availability, and a readiness to share knowledge with teammates.

Qualifications

• 5+ years of experience in drain cleaning.
• Associate degree beneficial but not required.
• Valid driver’s license with insurable driving record.
• Willingness to be on-call rotation.
• Proficiency with iPad and professional email communication.

Responsibilities

• Be outgoing, friendly, and knowledgeable, building relationships with customers and resolving drain-related problems.
• Work in homes and businesses to clean, repair, and replace drains of all kinds.
• Identify and fix minor issues to prevent bigger, costlier repairs and extend equipment life.
• Work with a team while maintaining independence and accountability.
• Share knowledge with newer team members and provide guidance as needed.
• Complete all jobs and paperwork neatly, accurately, and on time.

Skills

Drain cleaning

Customer service

On-call availability

Valid driver’s license

iPad proficiency

Education

Associate degree (A.A.)

Tools

iPad

Job description

About Us

Are you looking for a career with a family-oriented company that values your growth? Consider joining our winning team at Haller! We provide competitive benefits, and reward performance, and are positioned to grow and thrive for years to come. Our philosophy is to enrich the lives of our team, our customers, and the communities we serve. We want our employees to enjoy coming to work every day - work should not be a chore! If Haller sounds like the right fit, we would love to hear from you.

About the Drain Cleaning Technician

The Drain Cleaning Technician is based out of our HQ in Lititz, PA, and is a part of our Residential Services Group. This is an ideal opportunity for an experienced Drain Cleaning Tech who loves to provide outstanding customer service while focusing on doing quality work. Integrity and Customer Care are core values here at Haller! This is a Safety Sensitive position.

What You Will Do:

• Be an outgoing, friendly, and knowledgeable Drain Cleaning Technician who builds relationships with customers and resolves their various drain-related problems.
• Work in various settings from a home to a business to clean, repair, and replace drains of all kinds.
• Pay diligence. Find and fix the small problems before they turn into bigger, more expensive repairs, to do right by the customer and to help their equipment last longer.
• Work under minimum supervision but also be a part of a team that respects each other and leans on each other when needed.
• Provide guidance and share the knowledge you have spent your career learning with those just getting started in the trade.
• Mindfulness and communication are key for the team to be successful. Take pride in completing all jobs and paperwork in a neat, accurate, thorough, and timely manner.

Why You Will Love Working for Us:

• Customizable medical benefits starting on the first of the month including company paid Life Insurance, & Long-Term Disability
• Company contribution to 401(k) and HSA's
• Company-paid Employee Assistance Program and Mental Health Coverage
• Company-sponsored activities throughout the year to connect with other Haller team members
• Company-provided iPad + iPhone and ongoing technical updates and upgrades
• PTO starting right away
• Generous OT policy and the opportunity to make additional spiffs
• Yearly Tool Allowance and Safety Incentives
• Company-provided uniforms and power tools
• Ongoing training and career development
• Outstanding company culture based on Haller's Mission/Vision/Values
• Quarterly one-on-one with your manager to discuss career pathing, wages, and growth, plus monthly surveys that allow you to have a voice in the company's direction

What We Need from You:

• 5 + years of experience in all areas of drain cleaning.
• An associate degree (A.A.) from a two-year college or technical school is beneficial but not required.
• A strong drive to do the job right the first time and pride in your work.
• Jet operating experience preferred.
• Availability to be a part of an on-call rotation.
• Be a lifelong learner and realize you never stop learning and growing in the field to be good at the trade.
• Valid and current driver's license with an insurable driving record so we can give you a new company vehicle for you to drive each day and take home each evening.
• Proficiency with technology to work from an iPad and the ability to type a professional email to communicate with any member of our customer's organization.

Equal access to programs, services, and employment opportunities are available to all persons without regard to race, color, religious creed, ancestry, age, sex (including pregnancy, sexual orientation, and gender identity), national origin, handicap or disability, the use of a support animal, genetic information or any other basis protected by federal, state, and/or local law.

By the Americans with Disabilities Act and/or applicable state and local laws, applicants requiring reasonable accommodations for the application and/or interview process should notify the Human Resources and Talent Acquisition Department. Examples of reasonable accommodations include making a change to the application process, providing written materials in an alternate format such as braille, large print, or audio recording, using a sign language interpreter, and using specialized equipment of modifying testing conditions.

Job Type: Full-time

Pay: $28.00 - $35.00 per hour depending on experience

As part of our standard hiring process, any candidate that is made an offer of employment must have a background check, physical evaluation, drug screening and motor vehicle record performed.