Drain Technician

Work With Your Handz; Lititz (Lancaster County); On-site; USD 38,572 - 48,216; Full time

Benefits offered by this job

Competitive hourly rate of $28-$35/hr

Customizable medical, dental, and vision insurance

Company contribution to 401(k) and HSA

Ongoing training and career development

Company-provided vehicle

Job summary

A family-oriented company in Lititz, PA, is looking for an experienced Drain Technician to join their team. This role focuses on providing outstanding customer service while diagnosing and resolving drain issues for both residential and commercial customers. Candidates should have 3-5+ years of experience in drain cleaning, strong problem-solving skills, and a valid driver’s license. The company offers competitive pay and various benefits, including a company vehicle and ongoing training.

Qualifications

• 3-5+ years of experience in all areas of drain cleaning.
• Jet operating experience is preferred.
• Valid driver’s license with an insurable driving record.

Responsibilities

• Deliver outstanding customer service while building lasting relationships.
• Diagnose and resolve drain-related problems for residential and commercial customers.
• Clean, repair, and replace drains focusing on quality work.

Skills

Drain cleaning expertise

Customer service skills

Problem-solving ability

Proficiency with technology

Education

Associate degree (A.A.) from a two-year college or technical school

Tools

iPad

iPhone

Power tools

Job description

Overview

Drain Technician

Join our team as a Drain Technician and become a vital part of a family-oriented company that values your growth. Based in Lititz, PA, this role is perfect for an experienced technician who takes pride in providing outstanding customer service and quality work. You'\'ll be part of a team that respects each other and is committed to enriching the lives of our customers and the communities we serve. If you're a skilled professional who loves to solve problems and wants a career, not just a job, we would love to hear from you.

Benefits

• Earn a competitive hourly rate of $28-$35/hr, with generous overtime opportunities and the chance to earn additional spiffs.

• Enjoy customizable medical, dental, and vision insurance starting on the first of the month, along with company-paid life insurance and long-term disability.

• Receive a company contribution to your 401(k) and Health Savings Account (HSA).

• Access PTO starting right away, along with a company-paid Employee Assistance Program and mental health coverage.

• Benefit from ongoing training, career development, and quarterly one-on-one meetings to discuss your career path, wages, and growth.

• Receive a company-provided vehicle, uniform, iPad, iPhone, and power tools, plus a yearly tool allowance and safety incentives.

• Join a company with a strong culture built on core values, complete with company-sponsored activities and monthly surveys that allow you to have a voice.

Key Responsibilities

• Deliver outstanding, friendly, and knowledgeable customer service while building trust and lasting relationships.

• Diagnose and resolve a variety of drain-related problems for both residential and commercial customers.

• Expertly clean, repair, and replace drains of all kinds, focusing on quality work and integrity.

• Identify and proactively fix small issues before they become larger, more expensive repairs for the customer.

• Work with minimal supervision but collaborate as a valued member of a supportive team.

• Provide guidance and share your expertise with those who are just beginning their careers in the trade.

• Take pride in completing all jobs and paperwork in a neat, accurate, thorough, and timely manner.

What We're Looking For

• A minimum of 3-5+ years of experience in all areas of drain cleaning.

• Jet operating experience is preferred.

• Proficiency with technology to work from an iPad and the ability to type professional emails.

• A strong drive to do the job right the first time and a genuine sense of pride in your work. You are a lifelong learner who realizes that continuous growth is key to success in the trade.

• The availability to be a part of an on-call rotation.

• An associate degree (A.A.) from a two-year college or technical school is beneficial but not required.

• A valid and current driver\'s license with an insurable driving record. You will be provided with a new company vehicle to drive each day and take home each evening.

• Ability to kneel, stand, and lift up to 50 lbs.

Equal Opportunity Employer (EOE): We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We encourage applications from all qualified individuals.