Drain Cleaning Specialist

Accelera; Thousand Oaks (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Accelera is seeking a Residential and Commercial Drain Specialist to diagnose blockages and perform expert repairs, restoring plumbing functionality for clients in Thousand Oaks and surrounding areas.

You will use advanced augers, inspection cameras, and ServiceTitan to manage work orders, communicate with customers, and ensure safe, high-quality solutions. This role emphasizes reliability, customer service, and adherence to safety standards.

Qualifications

• Proven experience in drain cleaning, sewer line maintenance, or general plumbing.
• Proficiency with standard plumbing hand tools and heavy-duty drain cleaning machinery.
• Strong diagnostic skills with the ability to operate inspection camera systems.
• Commitment to workplace safety and adherence to industry best practices.

Responsibilities

• Execute professional drain cleaning and clearing services using advanced augers and equipment.
• Utilize inspection cameras and leak detection tools to identify root causes of plumbing failures.
• Manage service workflows and client communication through ServiceTitan.
• Proactively identify secondary plumbing issues and provide recommendations.
• Maintain a fully stocked and organized service vehicle.
• Foster positive customer relationships with transparent, high-quality care.

Skills

Drain cleaning

Sewer line maintenance

Plumbing tools

Inspection cameras

Tools

ServiceTitan

Job description

As a Residential and Commercial Drain Specialist, you will play a vital role in restoring plumbing functionality for our clients by diagnosing complex blockages and performing expert repairs. You will leverage your technical expertise in drain cleaning and inspection technology to ensure high-quality service outcomes while building lasting trust with every customer interaction.

About the Role

As a Residential and Commercial Drain Specialist, you will play a vital role in restoring plumbing functionality for our clients by diagnosing complex blockages and performing expert repairs. You will leverage your technical expertise in drain cleaning and inspection technology to ensure high-quality service outcomes while building lasting trust with every customer interaction.

Responsibilities

• Execute professional drain cleaning and clearing services using advanced augers and mechanical equipment to resolve clogs efficiently.
• Utilize inspection cameras and leak detection tools to accurately identify root causes of plumbing failures.
• Manage service workflows, documentation, and client communication through ServiceTitan software to ensure seamless operations.
• Proactively identify secondary plumbing issues and provide expert recommendations to improve system longevity.
• Maintain a fully stocked and organized service vehicle to ensure readiness for diverse field challenges.
• Foster positive customer relationships by delivering transparent, high-quality, and safe plumbing solutions.

Qualifications

Required Skills

• Proven experience in drain cleaning, sewer line maintenance, or general plumbing.
• Proficiency with standard plumbing hand tools and heavy-duty drain cleaning machinery.
• Strong diagnostic skills with the ability to operate inspection camera systems.
• Commitment to workplace safety and adherence to industry best practices.

Preferred Skills

• Experience utilizing ServiceTitan or similar field service management platforms.
• Background in residential or commercial plumbing system troubleshooting.
• Strong interpersonal skills with a focus on customer service and consultative sales.