Drains Sewer Technician

1-Tom-Plumber Morristown; Mountainside (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) with company contribution

Paid time off

Company truck

Job summary

1-Tom-Plumber Morristown is looking for an experienced Drain / Sewer Technician in Mountainside, NJ. The successful candidate will perform drain cleaning, sewer inspections, and provide diagnostic services in residential and light commercial settings. Key responsibilities include operating drain equipment and effectively communicating with clients. Ideal candidates have over 3 years of relevant experience, are committed to quality work, and can navigate physically demanding environments. The role offers a supportive work culture with opportunities for advancement.

Qualifications

• 3+ years of drain and/or sewer experience.
• Valid driver's license with clean record.
• Experience with high-pressure cleaning equipment.

Responsibilities

• Clear and clean drain lines using appropriate equipment.
• Perform sewer camera inspections and identify issues.
• Document findings using ServiceTitan.

Skills

Drain cleaning

Customer service

Communication

Tools

Drain cleaning equipment

Sewer camera

ServiceTitan

Job description

Benefits

• Company Truck
• 401(k)
• Bonus based on performance
• Competitive salary
• Paid time off
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development

About Us

1-Tom-Plumber is a 24/7 service company. We provide professional plumbing, drain, and sewer services with a focus on clean work, accurate diagnosis, and honest recommendations. We are building a team of professionals who take pride in doing the job the right way — protecting the customer’s property, documenting findings clearly, and recommending the right solution without shortcuts or pressure tactics. We invest in quality tools, training, and systems so our technicians can work efficiently and professionally. Our goal is to create a supportive environment where good technicians can do high-quality work, grow their skills, and be recognized for their performance.

Position Summary

We are seeking an experienced Drain / Sewer Technician to perform drain cleaning, sewer camera inspections, and related diagnostic work in residential and light commercial settings. This role is ideal for someone who is confident with drain equipment, understands how to diagnose sewer issues correctly, communicates well with customers, and takes pride in clean, professional work.

What We Offer

• Competitive compensation with base pay plus performance incentives
• Fully stocked company-provided service vehicle
• Top-tier tools and equipment
• Health insurance
• 401(k) with company contribution
• Paid time off
• Opportunity for advancement as the company grows
• Supportive team environment

What You’ll Do

• Clear and clean drain lines using appropriate equipment, including drum and sectional machines, specialty heads, and related tools
• Perform sewer camera inspections and identify issues such as roots, offsets, bellies, breaks, and blockages
• Document findings with clear notes, photos, and videos using ServiceTitan
• Recommend the appropriate next step based on diagnosis, including maintenance, jetting, repair, replacement, lining, or excavation coordination
• Educate customers on drain and sewer conditions and explain repair or maintenance options clearly and professionally
• Set proper expectations regarding recurrence, maintenance, and the difference between clearing a line and cleaning a line
• Protect customer property by maintaining clean work areas, using proper containment, and operating equipment safely
• Coordinate with dispatch and management regarding scheduling, equipment, parts, and follow-up needs

Schedule

• Monday through Friday
• Rotating on-call schedule for evenings, early mornings, and weekends

What Success Looks Like

• Safe, efficient operation of drain and sewer equipment
• Accurate diagnosis supported by camera evidence and documentation
• Professional communication with customers and team members
• Low repeat clogs and callbacks due to correct recommendations
• Strong work ethic, reliability, and pride in quality workmanship

Qualifications

Required

• 3+ years of drain and/or sewer experience, or strong equivalent field experience
• Valid driver’s license with clean driving record
• Experience operating drain cleaning equipment safely and effectively
• Understanding of common pipe materials, drain line conditions, and sewer system issues
• Ability to lift 50+ lbs and work in physically demanding environments, including basements, crawlspaces, and tight spaces
• Strong customer service and communication skills
• Comfortable using mobile apps and field service software such as ServiceTitan or similar platforms

Preferred

• Sewer camera inspection experience
• Locator experience
• Hydro-jetting experience
• ServiceTitan experience
• Ability to present repair options ethically and professionally
• Plumbing service experience beyond drain cleaning

Hiring Process

• Phone screen → interview with General Manager and Master Plumber → background/MVR check → paid field evaluation for select candidates

Work Location

In person

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.