Drain Cleaner Technician

Tom-Drexler-1; East Hanover (NJ); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Incentive opportunities

401(k) with company match

Paid time off

Company uniforms

Company-provided tablet

Life insurance

Disability coverage

Training & development

Job summary

Russo Bros & Co in East Hanover, NJ is seeking an experienced Drain Cleaner to serve residential customers. You will perform main and secondary drain cleaning, diagnose issues, and explain solutions clearly.

You’ll use drain cameras, maintain safety and quality, coordinate with dispatch, and complete service documents using our tablet system. Valid driver's license required; willingness to learn and grow with the team.

Qualifications

• Drain cleaning experience strongly preferred.
• Experience with residential main and secondary drain lines.
• Familiarity with sewer systems and drain diagnostics.
• Camera inspection experience is a plus.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.

Responsibilities

• Perform residential drain cleaning services, including main and secondary drain lines.
• Diagnose drain and sewer issues and recommend appropriate repair or replacement options.
• Use drain cameras and other equipment to identify and evaluate plumbing and sewer issues.
• Clearly explain findings, recommendations, and solutions to customers.
• Communicate with customers throughout the service process and ensure they understand the work being performed.
• Complete service calls efficiently while meeting individual and team performance goals.
• Coordinate with Dispatch and the Service Manager to keep jobs moving and customers informed.
• Work with the Excavation Department when camera inspections or additional evaluation are needed.
• Complete service documentation, invoices, and customer information accurately using company-provided technology.
• Collect payments and request customer reviews following completed service.
• Assist Plumbing Service Technicians with jobs and projects as needed.
• Maintain a clean, professional appearance and keep equipment and work areas organized.
• Follow all applicable plumbing codes, safety requirements, and company procedures.
• Participate in team meetings, safety meetings, and ongoing training.

Skills

Drain cleaning

Residential drains

Customer service

Troubleshooting

Camera inspection

Communication

Independent work

Flexible schedule

Education

Trade school education

Tools

Camera inspection equipment

Tablet/digital tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Russo Bros & Co, East Hanover, NJ, US

3 days ago Requisition ID: 1695

Salary Range: $30.00 To $40.00 Hourly

We’re growing and looking for experienced Drain Cleaners who take pride in their work, know how to solve problems, and understand the importance of great customer service.

If you're looking for steady work, opportunities to grow, ongoing training, and a team that supports its technicians, we'd like to talk with you.

• Competitive pay + incentive opportunities
• Steady, year-round customer demand
• Ongoing training and professional development
• Company-provided tablet and technology
• Company uniforms
• Supportive leadership and experienced team
• Opportunities to grow within the plumbing industry
• 401(k) with company match
• Paid time off + paid holidays
• Company-paid life insurance
• Short- and long-term disability

As a Drain Cleaner, you'll provide professional drain cleaning services to residential customers while delivering a great customer experience.

• Perform residential drain cleaning services, including main and secondary drain lines.
• Diagnose drain and sewer issues and recommend appropriate repair or replacement options.
• Use drain cameras and other equipment to identify and evaluate plumbing and sewer issues.
• Clearly explain findings, recommendations, and solutions to customers.
• Communicate with customers throughout the service process and ensure they understand the work being performed.
• Complete service calls efficiently while meeting individual and team performance goals.
• Coordinate with Dispatch and the Service Manager to keep jobs moving and customers informed.
• Work with the Excavation Department when camera inspections or additional evaluation are needed.
• Complete service documentation, invoices, and customer information accurately using company-provided technology.
• Collect payments and request customer reviews following completed service.
• Assist Plumbing Service Technicians with jobs and projects as needed.
• Maintain a clean, professional appearance and keep equipment and work areas organized.
• Follow all applicable plumbing codes, safety requirements, and company procedures.
• Participate in team meetings, safety meetings, and ongoing training.
• Drain cleaning experience strongly preferred
• Experience with residential main and secondary drain lines
• Familiarity with sewer systems and drain diagnostics
• Camera inspection experience is a plus
• Strong troubleshooting and problem-solving skills
• Excellent customer service and communication skills
• Professional, dependable, and able to work independently
• Positive, coachable attitude with a willingness to continue learning
• Comfortable using tablets and digital technology
• Ability to work a flexible schedule based on customer demand, including occasional evenings or weekends
• Valid driver's license with a driving record that meets company insurance requirements
• Technical or trade school education is a plus

WE KNOW GOOD DRAIN CLEANERS ARE IN DEMAND.

If you're an experienced Drain Cleaner and you're looking for:

IT MAY BE TIME FOR A CHANGE.

You bring the experience and technical skills.

We'll provide the training, tools, support, and customer demand to help you succeed.

Bring your experience. We'll provide the opportunity.

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this job.