Drain Cleaning Technician - Growth, Training & Benefits

Tom-Drexler-1; East Hanover (NJ); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Incentive opportunities

401(k) with company match

Paid time off

Company uniforms

Company-provided tablet

Life insurance

Disability coverage

Training & development

Job summary

Russo Bros & Co in East Hanover, NJ is seeking an experienced Drain Cleaner to serve residential customers. You will perform main and secondary drain cleaning, diagnose issues, and explain solutions clearly.

You’ll use drain cameras, maintain safety and quality, coordinate with dispatch, and complete service documents using our tablet system. Valid driver's license required; willingness to learn and grow with the team.

Qualifications

• Drain cleaning experience strongly preferred.
• Experience with residential main and secondary drain lines.
• Familiarity with sewer systems and drain diagnostics.
• Camera inspection experience is a plus.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.

Responsibilities

• Perform residential drain cleaning services, including main and secondary drain lines.
• Diagnose drain and sewer issues and recommend appropriate repair or replacement options.
• Use drain cameras and other equipment to identify and evaluate plumbing and sewer issues.
• Clearly explain findings, recommendations, and solutions to customers.
• Communicate with customers throughout the service process and ensure they understand the work being performed.
• Complete service calls efficiently while meeting individual and team performance goals.
• Coordinate with Dispatch and the Service Manager to keep jobs moving and customers informed.
• Work with the Excavation Department when camera inspections or additional evaluation are needed.
• Complete service documentation, invoices, and customer information accurately using company-provided technology.
• Collect payments and request customer reviews following completed service.
• Assist Plumbing Service Technicians with jobs and projects as needed.
• Maintain a clean, professional appearance and keep equipment and work areas organized.
• Follow all applicable plumbing codes, safety requirements, and company procedures.
• Participate in team meetings, safety meetings, and ongoing training.

Skills

Drain cleaning

Residential drains

Customer service

Troubleshooting

Camera inspection

Communication

Independent work

Flexible schedule

Education

Trade school education

Tools

Camera inspection equipment

Tablet/digital tools

Job description

Russo Bros & Co in East Hanover, NJ is seeking an experienced Drain Cleaner to serve residential customers. You will perform main and secondary drain cleaning, diagnose issues, and explain solutions clearly.

You’ll use drain cameras, maintain safety and quality, coordinate with dispatch, and complete service documents using our tablet system. Valid driver's license required; willingness to learn and grow with the team.