Downtown Safety & Welcom­ing Ambassador

3CDC; Cincinnati (OH); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

3CDC’s Clean & Safe Ambassadors serve as frontline representatives in Downtown Cincinnati and Over‑the‑Rhine. Ambassadors patrol on foot or bike to maintain a safe, welcoming, and vibrant environment for residents, workers, and visitors, offering assistance and proactive service while upholding district standards.

They respond to cleanliness and safety concerns, document observations, and support a positive district experience through professional, friendly interactions and visible presence.

Formación

• Strong customer service and communication skills.
• Ability to remain calm and make good decisions under pressure.
• Comfortable engaging with the public, including addressing conflict with professionalism.
• Able to work independently while contributing to a team.
• Prior experience in safety, hospitality, or public-facing roles is a plus.
• Must be able to work outdoors in all weather conditions and remain on foot/bike for extended periods.
• Be able to work holidays, evenings and weekends as scheduled.

Responsabilidades

• Customer Service & Engagement: greet and assist residents, visitors, and businesses with directions or recommendations.
• Provide a welcoming atmosphere reflecting standards of respect, efficiency, and inclusivity.
• Bring positive energy to daily interactions as the face of the district.
• Engage respectfully with individuals whose behavior conflicts with rules.
• Maintain a positive, solution-focused attitude in all interactions.

Conocimientos

Customer service

Communication

Public engagement

Decision making

Teamwork

Outdoor work

Descripción del empleo

3CDC’s Clean & Safe Ambassadors serve as frontline representatives in Downtown Cincinnati and Over‑the‑Rhine. Ambassadors patrol on foot or bike to maintain a safe, welcoming, and vibrant environment for residents, workers, and visitors, offering assistance and proactive service while upholding district standards.

They respond to cleanliness and safety concerns, document observations, and support a positive district experience through professional, friendly interactions and visible presence.