Downtown Safety & Cleanliness Ambassador

Elm Street; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

3CDC is looking for Clean & Safe Ambassadors to serve Downtown Cincinnati and Over-the-Rhine. You will patrol on foot or bike, greet residents and visitors, and help maintain a safe, welcoming environment through visible presence and responsive customer service.

You’ll contribute to a positive district experience by addressing safety concerns, assisting with directions, and upholding respectful conduct in all interactions.

Qualifications

• Excellent customer service and communication skills.
• Ability to stay calm and make good decisions under pressure.
• Comfortable engaging with the public with professionalism.
• Capable of working independently while contributing to a team.
• Experience in safety, hospitality, or public-facing roles is a plus.
• Must work outdoors in all weather conditions.
• Available to work holidays, evenings, and weekends as scheduled.

Responsibilities

• Greet and assist residents, visitors, and businesses with directions and event details.
• Provide a welcoming atmosphere reflecting the organization’s standards.
• Bring positive energy to daily interactions and be the face of the district.
• Engage respectfully with individuals whose behavior conflicts with rules.
• Maintain a positive, solution-focused attitude in all interactions.

Skills

Customer service

Communication

Public engagement

Independent worker

Safety/hospitality experience

Outdoor work

Evenings/weekends

Job description

3CDC is looking for Clean & Safe Ambassadors to serve Downtown Cincinnati and Over-the-Rhine. You will patrol on foot or bike, greet residents and visitors, and help maintain a safe, welcoming environment through visible presence and responsive customer service.

You’ll contribute to a positive district experience by addressing safety concerns, assisting with directions, and upholding respectful conduct in all interactions.