Downtown Ambassador Specialist

City of Reading, PA; Reading (Berks County); On-site; USD 21,000 - 26,000; Full time

Job summary

City of Reading, PA seeks a Downtown Ambassador Specialist to help create a clean, safe, and welcoming environment for visitors, residents, and the street population. The role involves daily cleaning, engaging respectfully with the community, and reporting incidents when needed.

Responsibilities include trash removal, sidewalk cleaning, litter control, and assisting with events while providing outreach to those in need. Regular reports and attendance at meetings support downtown improvements.

Qualifications

• High School diploma or GED required.
• Must possess a valid PA driver’s license.
• Previous experience performing manual work.

Responsibilities

• Assist daily operations to keep downtown clean and safe.
• Perform trash, leaves, snow, and ice removal across designated areas.
• Pressure wash sidewalks and maintain cleanliness.
• Remove litter from planters, tree pits, and stairwells.
• Ensure bus shelters are clean and free of litter.
• Empty and maintain trash receptacles throughout the area.
• Engage with local businesses and employees to address concerns and promote cleanliness.
• Assist with event preparation and cleanup.
• Provide Human Services outreach to those in need within the community.
• Complete weekly activity reports using Microsoft.
• Attend community meetings as requested by the supervisor.
• Collaborate on problem-solving when issues arise.
• Regularly assess city property to ensure they are operational.
• Perform other duties as assigned.

Skills

Manual labor

Customer service

Education

High School diploma or GED

PA driver’s license

Job description

The Downtown Ambassador Specialist helps create a clean, safe, and welcoming environment for visitors, residents, and the street population. They maintain Downtown’s appearance through daily cleaning and interact respectfully with the community, reporting incidents when needed. Ambassadors are friendly, professional, and attentive to their surroundings, supporting the vision of a vibrant Downtown.

Typical duties may include but not limited to:

• Assist with daily operations to ensure a clean and safe downtown environment.
• Perform trash, leaves, snow, and ice removal across designated areas.
• Pressure wash sidewalks and maintain cleanliness.
• Remove litter from planters, tree pits, and stairwells.
• Ensure bus shelters are clean and free of litter.
• Empty and maintain trash receptacles throughout the area.
• Engage with local businesses and employees to address concerns and promote cleanliness.
• Assist with event preparation and cleanup.
• Provide Human Services outreach to those in need within the community.
• Complete weekly activity reports using Microsoft.
• Attend community meetings as requested by the supervisor.
• Collaborate on problem-solving when issues arise.
• Regularly assess city property (e.g., streetlights, trash cans) to ensure they are operational.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• High School diploma or GED equivalent required.
• Must possess a valid PA driver’s license.
• Previous experience performing manual work.