DOULA SURGERY NAVIGATOR

Callen-Lorde Community Health Center; New York (NY); On-site; USD 66,191,000 - 94,272,000; Full time

Benefits offered by this job

Low-cost medical plan

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible Spending Account

Tuition assistance

Commuter benefits

Paid time off

403B retirement savings plan

Job summary

Callen-Lorde Community Health Center in Manhattan, NY is seeking a Doula Surgery Integrated Health Navigator to assist TGNB patients in navigating medical and supportive services for recovery care. The role emphasizes culturally competent outreach and collaboration with community organizations.

Responsibilities include assessments, care planning, and developing TGNB-focused health education materials while engaging diverse populations and working within a multidisciplinary team.

Qualifications

• High school diploma or GED required.
• Direct TGNB service experience or relevant TGNB life experience.
• Experience in social services, case management and/or entitlements work with TGNB, LGB, and HIV-affected communities.
• In-depth knowledge of TGNB health issues and NY state TGNB health insurance requirements.

Responsibilities

• Perform assessments and develop a personalized care plan.
• Develop relationships with community organizations supporting TGNB communities.
• Conduct outreach activities including community visits and consults.
• Follow up appointments.
• Assist in developing health education materials for TGNB health needs.

Skills

Bilingual (Spanish/English)

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma or GED

Tools

MS Office

Electronic Medical Records

Job description

Job Details

Job Location: Callen-Lorde Community Health Center - Manhattan - New York, NY 10011, Position Type: Full Time, Education Level: High School, Salary Range: $28.00 - $28.00 Hourly, Job Shift: Day, Job Category: Health Care

About Us

Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.

Our Mission

Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.

About the Role

The Doula Surgery Integrated Health Navigator will provide assistance to transgender and gender non-binary (TGNB) patients in navigating medical and supportive service systems related to recovery care.

General responsibilities

• Perform assessments and develop a personalized care plan.
• Develop relationships with community organizations supporting TGNB communities.
• Conduct outreach activities to include community visits and consults.
• Follow up appointments.
• Assist in the development of health education materials focused on the health needs and concerns of TGNB communities.

Work Schedule/Benefits

Callen-Lorde is open Monday - Saturday. This is a Monday-Friday work schedule, and some evening/weekends hours may be required.

Benefits

Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.

Qualifications

• High school diploma or GED preferred.
• Direct TGNB service experience or relevant TGNB life experience.
• Experience in social services, case management and/or entitlements work preferred; specifically with TGNB, LGB, and HIV-affected communities.
• In-depth knowledge of health and social issues facing the TGNB community and familiarity with service and resources available.
• Knowledge of transgender surgical procedures, WPATH standards of care and NY state TGNB health insurance requirements preferred.
• Experience in social services, case management and/or entitlements work preferred.
• Strong computer competency, including knowledge of MS Office programs, internet-based research, and capacity to work with Electronic Medical Records and Computerized Appointment

Desired Characteristics, Skills

• Ability to work with diverse populations, including, people living with severe and persistent mental health diagnoses, PLWHA and people with addiction histories.
• Ability to work independently while being team-focused.
• Strong communication and interpersonal skills.
• Ability to remain calm, focused, and helpful under stress; ability to multitask.
• Excellent attention to detail.
• Bilingual (Spanish/English) preferred.
• Commitment to the mission of Callen-Lorde Community Health Center