Doorperson — Warm Welcome at Iconic DC Hotel

InterContinental Hotels Group; Washington (District of Columbia); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training program

Medical/dental/vision insurance

401k

Job summary

IHG Hotels & Resorts in Washington, DC, seeks a courteous Doorperson to warmly welcome guests, assist with entrance logistics, and coordinate with Bell Desk for seamless arrivals and departures.

You’ll need to stay calm under pressure, be physically able to stand for long periods, and carry items up to 100 pounds. The role offers a competitive hourly rate, a full uniform, room discounts, and strong training opportunities.

Qualifications

• Excellent communication skills for guest interaction.
• Customer service oriented approach and positive attitude.
• Professional demeanor and polished appearance.
• Ability to stay composed and friendly during peak times.
• Physical ability to stand for extended periods and assist with basic tasks.

Responsibilities

• Greet guests warmly upon arrival and assist promptly.
• Open doors and welcome guests in a courteous, professional manner.
• Assist with traffic flow at hotel entrance and ensure guest safety.
• Help with luggage handling when needed.
• Coordinate with Bell Desk and Front Office for smooth arrivals/departures.
• Arrange taxis and transportation as required for guests.
• Maintain cleanliness and presentation of entrance and driveway area.
• Assist guests with routine inquiries and direct them appropriately.
• Represent the hotel brand with professionalism and courtesy.

Skills

Excellent communication

Customer service orientation

Professional demeanor

Physical stamina

Stand for long periods

Job description

IHG Hotels & Resorts in Washington, DC, seeks a courteous Doorperson to warmly welcome guests, assist with entrance logistics, and coordinate with Bell Desk for seamless arrivals and departures.

You’ll need to stay calm under pressure, be physically able to stand for long periods, and carry items up to 100 pounds. The role offers a competitive hourly rate, a full uniform, room discounts, and strong training opportunities.