On-Call Bellperson & Guest Concierge

Hamiltonhoteldc; Washington (District of Columbia); On-site; USD 30,000 - 40,000; Full time

Job summary

Hamiltonhoteldc in Washington, DC, is seeking a bell person responsible for welcoming guests and assisting with their needs during their stay. This role involves greeting guests warmly, escorting them to their accommodations, and informing them about hotel features.

The ideal candidate should have prior guest service experience and be able to stand for extended periods. This position offers a unique opportunity to enhance the guest experience in a vibrant hotel environment.

Qualifications

• Ability to stand on your feet for several hours.
• Previous experience in guest service.
• Customer service experience is preferred.

Responsibilities

• Greet all guests in a warm and professional manner.
• Recognize and welcome returning and VIP guests.
• Escort guests to their accommodations and inform them about hotel features.
• Assist guests with their luggage and acknowledge them by name.
• Make deliveries to guest rooms as instructed.
• Store and retrieve luggage for guests.
• Deliver in room dining meals to guests.

Skills

Guest service

Customer service experience

Job description

Hamiltonhoteldc in Washington, DC, is seeking a bell person responsible for welcoming guests and assisting with their needs during their stay. This role involves greeting guests warmly, escorting them to their accommodations, and informing them about hotel features.

The ideal candidate should have prior guest service experience and be able to stand for extended periods. This position offers a unique opportunity to enhance the guest experience in a vibrant hotel environment.