Doorman & Concierge — Lobby Security & Guest Services

Thurcon Properties Ltd.; New York (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

Thurcon Properties Ltd. is seeking a friendly and proactive Entrance Clerk to greet residents and visitors at the building entrances in New York. You will manage access, verify credentials, and monitor lobby areas to ensure security and smooth operations.

Responsibilities include logging packages, maintaining records, directing guests, and enforcing building policies. You will assist during emergencies and coordinate with security teams, while keeping entrance areas clean and organized.

Qualifications

• Strong customer service and communication skills.
• Situational awareness and basic security knowledge.
• Professional appearance and demeanor.
• Experience from hospitality, security, or front desk roles.
• Knowledge of MS Outlook and Word.

Responsibilities

• Greet residents, guests, and visitors warmly at entrances.
• Manage access control; check IDs, verify visitor credentials, and screen guests.
• Monitor lobby activity, CCTV, and entrance areas for security.
• Receive, log, and distribute packages and deliveries.
• Maintain visitor logs and daily activity records.
• Provide directions, local recommendations, and general assistance.
• Enforce building policies and report unusual activity.
• Assist during emergencies and coordinate with security or emergency services.
• Maintain cleanliness and organization of entrance areas.

Skills

Customer service

Communication skills

Situational awareness

Security knowledge

Professional appearance

Tools

MS Outlook

MS Word

Job description

Thurcon Properties Ltd. is seeking a friendly and proactive Entrance Clerk to greet residents and visitors at the building entrances in New York. You will manage access, verify credentials, and monitor lobby areas to ensure security and smooth operations.

Responsibilities include logging packages, maintaining records, directing guests, and enforcing building policies. You will assist during emergencies and coordinate with security teams, while keeping entrance areas clean and organized.