Door Service Technician — Entry-Level Training & Growth

Vortex Doors; Eastover (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401K match

8 company paid holidays

PTO

Uniforms provided

Boot allowance

Job summary

Vortex Doors in South Carolina is seeking Service Technicians to join our team of door industry professionals. We welcome applicants with door experience or entry-level candidates with no experience; as a Service Technician, you install, repair and maintain various doors and related hardware to ensure safe, reliable operation.

You will diagnose issues, work with hand and power tools, and deliver excellent customer service while meeting safety standards and company quality benchmarks.

Qualifications

• High school diploma or equivalent.
• 2+ years’ experience in the commercial door service industry is a plus.
• Valid driver's license with a clean driving record.
• Ability to lift up to 50 pounds.

Responsibilities

• Door Installation: Install and repair a variety of commercial doors using appropriate tools and equipment.
• Repairs and Maintenance: Diagnose and conduct routine repair of door-related issues, such as broken springs, hinges, locks, and electrical components.
• Hardware Installation: Install and configure door hardware, such as locks, handles, closers, and access control systems.
• Safety Compliance: Ensure that all installed doors meet safety and building code regulations and standards.
• Customer Service: Provide excellent customer service by addressing client inquiries, explaining repair processes, and offering solutions to door-related problems.
• Documentation: Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Troubleshooting: Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Quality Assurance: Perform quality checks on installations and repairs to ensure they meet company standards.

Skills

Problem-solving

Mechanical aptitude

Attention to detail

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Tape measure

Job description

Vortex Doors in South Carolina is seeking Service Technicians to join our team of door industry professionals. We welcome applicants with door experience or entry-level candidates with no experience; as a Service Technician, you install, repair and maintain various doors and related hardware to ensure safe, reliable operation.

You will diagnose issues, work with hand and power tools, and deliver excellent customer service while meeting safety standards and company quality benchmarks.