Door Greeter

Four Seasons; Beverly Hills (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Robust benefits

Global career potential

Job summary

Beverly Wilshire, Beverly Hills, A Four Seasons Hotel—located at Wilshire Boulevard and Rodeo Drive—seeks a Door Greeter to warmly welcome guests and assist with directions, inquiries, and local area information. The role focuses on delivering exceptional hospitality at the hotel’s grand entry, ensuring a polished first impression.

As the first welcoming face, you will greet owners and guests, provide verbal welcome, and guide visitors to their destinations while upholding the Four Seasons

Qualifications

• Experience in guest services or hospitality environment.
• Strong communication and local area knowledge.
• Impeccable professional appearance and demeanor.

Responsibilities

• Welcome guests and residents with warmth and professionalism.
• Provide accurate information about local attractions and hotel services.
• Assist with valet and parking procedures and coordinate with the front desk.

Skills

Guest services

Hospitality

Communication

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite - and it's easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.

Beverly Wilshire, Beverly Hills, A Four Seasons Hotel

The Beverly Wilshire, Beverly Hills, A Four Seasons Hotel is looking for a Door Greeter who shares a passion for excellence and infuses enthusiasm into everything they do. This position has the opportunity to shape guest experience by providing exceptional knowledge and service in support of our world-renowned hotels

Work authorization for the location is required.

Join Our Team

In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.

The Role

As the first welcoming face of the Hotel, this individual is cordial and professional, able to make quick rapport with guests and residents. Quick to answer guest inquiries and provide knowledgeable resource of the surrounding area as well as the Hotel.

Job Functions

• Respond to Resident support needs with the highest level of timeliness, hospitality and professionalism. Responds to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence best practices.
• Ensure timely and quality-driven completion of service request.
• Greets owners and guests who arrive by private car, taxi, or limo by opening their car door and welcoming them. Assists them exiting from cars. Issues appropriate valet parking ticket to guests. Gives verbal greeting to guests arriving on foot.
• Provides directions, recommendations, and information about the city and its attractions. Hails taxis as needed.
• Resolves owner complaints, assists in all inquiries in connection with services, hours of operations, key personnel, in-house events, etc.

What to Expect: You Will...

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Hourly Rate : $26.00

Four Seasons is an Equal Opportunity, Affinity Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Learn more about what it is like to work at Four Seasons - visit us:
http://jobs.fourseasons.com
http://www.linkedin.com/company/four-seasons-hotels-and-resorts

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Four Seasons is an Equal Opportunity, Affinity Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal