Door Attendant

Hyatt Vacation Ownership; Lahaina (HI); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K opportunities

Travel discounts

Tuition reimbursement

Counseling & family support

Growth opportunities

Quarterly celebrations

Free work shoes

Free bus pass

On-site parking

Food discounts (40% at onsite outlets)

Branded attire

Community service opportunities

Sustainability awards

Job summary

Hyatt Vacation Ownership is hiring a Door Attendant in Lahaina, Hawaii. You will greet guests, open doors, and guide them to rooms while sharing information about amenities and local activities. Luggage handling and transportation arrangements are part of the role.

This position offers competitive pay, benefits, and the chance to be part of a friendly, service-focused team dedicated to memorable guest experiences.

Qualifications

• Greeting and escort guests to rooms.
• Open doors and assist guests entering and leaving property.
• Inform guests of amenities, services, and hours of operation; local areas of interest.

Responsibilities

• Greet and escort guests to rooms.
• Open doors and assist guests entering and leaving property.
• Inform guests of property amenities, services, and hours of operation.
• Transport luggage to guest rooms and bell area; assist with storage and retrieval.
• Assist guests in vehicles and with loading/unloading luggage; provide directions.

Skills

Guest services

Communication

Safety procedures

Problem solving

Job description

Hourly Rate: $28.47

Hourly Wage: $28.47 + tips

Vaid driver's license may be required with at least one year of clean driving history.

Job Overview

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Door Attendant at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

• Where great benefits lead to a life fulfilled.
• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

• Site Specific Perks
• Quarterly team celebrations
• Complimentary work shoes
• Free bus pass
• On-site free parking
• 40% discount to onsite food outlets
• Company branded attire for outdoor associates
• Community service opportunities
• Sustainability awards - LEED certified & Audubon Green Lodging

• As a Door Attendant, a typical day will include:
• Greeting and escort guests to rooms.
• Open doors and assist guests/visitors entering and leaving property.
• Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
• Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
• Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval.
• Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions.
• Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
• Communicate parking procedures to guests/visitors.

• Guest Experience and Company Standards
• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Door Attendant At HVC

• Available to work various shifts, holidays, and both weekend days.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
• Position may require background and drug screening, in accordance with state and local requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.