Door Attendant

HV Global Management Corporation; Hawaii; On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision/401K

Travel discounts

Free bus pass

On-site free parking

40% discount to onsite food outlets

Tuition Reimbursement

Job summary

Hyatt Vacation Club (HVC) is hiring a Door Attendant to welcome guests, escort them to rooms, and ensure a memorable stay infused with care and inclusivity. You will inform guests about amenities, directions, and local attractions while maintaining safety and service standards.

Available to work various shifts, weekends and holidays, you should be able to lift up to 25 lbs, stand for long periods, and may undergo background and drug screening as required by state and local regulations.

Qualifications

• Availability to work varied shifts, holidays, and weekends.
• Ability to reach overhead, bend, twist, lift up to 25 lbs, and stand for extended periods.
• Background and drug screening may be required per state/local laws.

Responsibilities

• Greet and escort guests to rooms.
• Open doors and assist guests entering/leaving property.
• Inform guests about amenities, services, hours, and local areas of interest.
• Identify and explain room features (key, mini-bar, in-room safe).
• Transport luggage to/from rooms and assist with storage.
• Assist with loading/unloading luggage and arranging transportation.
• Provide directions and communicate parking procedures.

Job description

Hourly Rate: $28.47 Hourly Wage: $28.47 + tips Vaid driver's license may be required with at least one year of clean driving history.

JOB OVERVIEW

Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Door Attendant at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. Where great benefits lead to a life fulfilled.

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities
• Site Specific Perks
• Quarterly team celebrations
• Complimentary work shoes
• Free bus pass
• On-site free parking
• 40% discount to onsite food outlets
• Company branded attire for outdoor associates
• Community service opportunities
• Sustainability awards - LEED certified & Audubon Green Lodging

As a Door Attendant, a typical day will include:

• Greeting and escort guests to rooms.
• Open doors and assist guests/visitors entering and leaving property.
• Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
• Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
• Transport guest luggage to and from guest rooms and/or designated bell area.
• Assist with luggage storage and retrieval.
• Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
• Supply guests with directions.
• Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
• Communicate parking procedures to guests/visitors.

Guest Experience and Company Standards

Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures.

To Become a Door Attendant at HVC:

Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. Position may require background and drug screening, in accordance with state and local requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We're in the business of creating happiness. For our nearly 100,000 Owner families and our many guests, and for our talented, passionate associates. Every day, we do work that has value, and we see it reflected in the smiling faces of the people whose lives we touch. And that makes for a truly fulfilling career. Join a growing, innovative company focused on leading the industry with genuine care - and with enthusiasm for the power of vacations to make life better. You'll enjoy competitive pay and benefits, career development opportunities, rewarding relationships, and a culture that promotes fun, work-life balance, respect, collaboration, and diversity.