Door Attendant

Hyatt Hotels Corporation; Lahaina (HI); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Surp

Job summary

Hyatt Vacation Ownership is seeking a Door Attendant to warmly greet guests, escort them to rooms, and ensure a seamless arrival experience. You will inform guests about services, assist with luggage, and coordinate transportation while upholding the brand’s guest service standards in a busy hotel setting.

Flexibility to work varied shifts, including holidays and weekends, is required. Candidates should be able to lift up to 25 lbs and may undergo background and drug screening per local

Qualifications

• Availability to work various shifts, holidays, and both weekend days.
• Lift/Carry/Push/Pull items up to 25 lbs.
• Background and drug screening may be required.

Responsibilities

• Greet and escort guests to rooms and assist with entry and exit.
• Inform guests about property amenities, services, and local areas of interest.
• Explain room features and provide directions; manage luggage transport and storage.
• Arrange transportation for guests (taxi, shuttle, limousine) as needed.
• Communicate parking procedures to guests and assist with luggage.
• Maintain guest safety and follow company policies and procedures.

Job description

Close Inclusive Collection Job Postings Notification

Vaid driver's license may be required with at least one year of clean driving history.

Job Overview

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Door Attendant at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled.

Competitive Pay

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

Site Specific Perks

Quarterly team celebrations

Complimentary work shoes

On-site free parking

40% discount to onsite food outlets

Company branded attire for outdoor associates

Community service opportunities

Sustainability awards - LEED certified & Audubon Green Lodging

As a Door Attendant, a typical day will include:

Greeting and escort guests to rooms.

Open doors and assist guests/visitors entering and leaving property.

Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.

Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).

Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval.

Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions.

Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.

Communicate parking procedures to guests/visitors.

Guest Experience and Company Standards

Welcome and greet guests and anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

To Become a Door Attendant at HVC:

Available to work various shifts, holidays, and both weekend days.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.

Position may require background and drug screening, in accordance with state and local requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Thompson Palm Springs | Palm Springs , CA , US

Thompson Palm Springs | Palm Springs , CA , US

Our family is always growing. Want to be in the know?