Door Attendant

Metropolis Technologies; Atlanta (GA); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Job summary

Metropolis Technologies is looking for a dedicated individual to assist hotel guests in Atlanta, Georgia. Responsibilities include greeting guests, providing directions, and monitoring the hotel entrance. The role requires prior customer service experience and the ability to communicate effectively.

Applicants should be punctual and maintain a valid driver's license. The position offers a competitive hourly wage of $16.00 - $17.00, plus tips, along with various benefits such as medical and retirement plans.

Qualifications

• Prior customer service and hotel experience preferred.
• Must have a valid state-issued driver's license.
• Knowledge of the metro area is desirable.

Responsibilities

• Greet and assist hotel guests professionally.
• Provide accurate information regarding the hotel and the surrounding area.
• Monitor the hotel entrance for suspicious activity.

Skills

Customer service

Communication

Time management

Attention to detail

Tools

Two way radios

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

• Greet and assist hotel guests arriving and departing the hotel in a professional and courteous manner.
• Greet guests at hotel curbside and offer assistance, which can include: opening doors, carrying luggage into the hotel and/or directing them to the front desk for check-in.
• Hail taxi cabs for any guest requesting one.
• Dispatch a sufficient number of taxi cabs to the hotel and/or to other loading points.
• Provide accurate information and directions regarding the hotel and/or surrounding area.
• Monitor the hotel entrance for any suspicious activity.
• Communicate with drivers, coworkers, and supervisors and address any concerns.
• Write factual reports regarding items that deviate from normal operation.
• Identify and report any safety issues immediately to supervisor.
• Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash).
• Clean break room (to include emptying trash, vacuuming and wiping down of table).
• Complete other duties as assigned.

Qualifications

• Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required. Must be punctual when scheduled to work and have excellent attendance.
• Work Experience: Prior customer service and hotel experience preferred.
• License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
• Knowledge: Knowledge of metro area is desirable.
• Language skills: Must be able to read and write English exceptionally well. Ability to communicate effectively with passengers, drivers, and coworkers on socio-economic levels. Ability to read, and comprehend simple instructions, and short correspondence. Be able to write simple correspondence and/or reports legibly. Ability to effectively present information one-on-one and in group situations to guests, passengers, and drivers.
• Mathematical Skills: Ability to add and subtract two digit numbers.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures not enforce policy/procedures. Ability to apply patience when communicating with others in difficult situations.
• Other Skills and Abilities: Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate, fair and impartial judgment.
• Materials and Equipment Directly Used in Role: Two way radios, various report forms, information logs, brochures, pens and pencils.

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, talk and listen. Employees are regularly exposed to outside weather conditions including snow storms and extreme heat. Employees work in and around potentially dangerous traffic situations and must be safety conscious at all times. Employees are frequently required to reach and/or sign (communicate) with hands and arms. Occasionally, must lift/move up to 50 lbs. Employees are regularly exposed to high levels of noise and/or fumes from vehicles.

Salary and Benefits

Salary Range: $16.00 - $17.00 per hour (+ tips). This role is eligible to earn tips in addition to the posted hourly rate. Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

Location

US-GA-ATLANTA