Door Attendant - Driving

Metropolis Technologies; Philadelphia (Philadelphia County); On-site; USD 23,000 - 26,000; Full time

Job summary

SP+ is hiring a hotel guest services associate to greet guests curbside, assist with luggage, and coordinate taxi dispatch. The role requires punctuality, excellent attendance, and the ability to work varied shifts including weekends.

You will use two-way radios, write reports, and ensure safety at the entrance. Prior guest service experience and a valid driver’s license are preferred. Proficiency in English and knowledge of the local metro area are essential.

Qualifications

• Prior customer service and hotel experience preferred.
• Must have a valid state-issued driver’s license with a current address and acceptable driving record.
• Must be able to read and write English exceptionally well.
• Knowledge of metro area is desirable.
• Availability to work various shifts including weekends may be required.
• Physical ability to lift up to 50 lbs.
• Be able to operate two-way radios and complete reports.

Responsibilities

• Greet hotel guests curbside and assist with check-in.
• Hail taxis and dispatch cabs as needed.
• Provide directions regarding the hotel and surrounding area.
• Monitor entrances for suspicious activity.
• Drive hotel vehicles for guest drop-offs and pick-ups.
• Write factual reports on deviations from normal operation.
• Identify and report safety issues to supervisor.
• Complete other duties as assigned.

Skills

Customer service

English literacy

Communication skills

Reading & writing

Report writing

Tools

Two way radios

Report forms

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

Pay Rate is $17.00 per hour

Greet and assist hotel guests arriving and departing the hotel in a professional and courteous manner.

• Greet guests at hotel curbside and offer them assistance, which can include: opening doors, carrying luggage into the hotel and/or directing them to the front desk for check-in.
• Hail taxi cabs for any guest requesting one.
• Dispatch a sufficient number of taxi cabs to the hotel and/or to other loading points.
• Provide accurate information and directions regarding the hotel and/or surrounding area.
• Monitor the hotel entrance for any suspicious activity.
• Drive hotel vehicles short distances for guest drop-offs and pick-ups or as requested.
• Communicate with drivers, co-workers, and supervisors and address any concerns.
• Write factual reports regarding items that deviate from normal operation.
• Identify and report any safety issues immediately to supervisor.
• Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash).
• Clean break room (to include empting trash, vacuuming and wiping down of table).
• Complete other duties as assigned.

Qualifications

Availability to Work

Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. Must be punctual when scheduled to work and have excellent attendance.

Work Experience

Prior customer service and hotel experience preferred.

License Requirement

Must have a valid state-issued driver’s license with a current address and acceptable driving record.

Knowledge

Knowledge of metro area is desirable.

Language skills

Must be able to read and write English exceptionally well. Ability to communicate effectively with passengers, drivers, and co-workers on socio-economical levels. Ability to read, and comprehend simple instructions, and short correspondence.

Be able to write simple correspondence and/or reports legibly. Ability to effectively present information one-on-one and in group situations to guests, passengers, and drivers.

Mathematical Skills

Ability to add and subtract two digit numbers.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures not enforce policy/procedures. Ability to apply patience when communicating with others in difficult situations.

Other Skills and Abilities

Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate, fair and impartial judgment.

Materials and Equipment Directly Used in Role

Two way radios, various report forms, information logs, brochures, pens and pencils.

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk and listen. Employees are regularly exposed to outside weather conditions including snow storms, and extreme heat. Employees work in and around potentially dangerous traffic situations, and employees are to be safety conscious at all times. Employees are frequently required to reach and or sign (communicate) with hands and arms. Employees on occasion must lift/move up to 50 lbs. Employees are regularly exposed to high levels of noise and/or fumes from vehicles.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail] . We are here to assist you.

Location

US-PA-PHILADELPHIA