Donation Experience Specialist

Goodwill of Silicon Valley; Morgan Hill (CA); Sur place; USD 21 000 - 28 000; Temps partiel

Résumé du poste

Goodwill of Silicon Valley is seeking a friendly Retail Donor Greeter I to warmly welcome donors, process donations, and ensure a positive donation experience. You will help maintain a clean, organized area and provide receipts, aiming for quick, courteous service in a fast-paced store environment.

This role involves coordinating with sorting teams, monitoring donation flows, and following safety procedures.

Qualifications

• General arithmetic knowledge required.
• Proficient in English for customer interactions.
• Education/license: None required.

Responsabilités

• Greet donors within 15 seconds of arrival and provide receipts (digital or physical).
• Accept donations, ensure proper labeling, and maintain donation area cleanliness.
• Provide excellent customer service and maintain a professional appearance.
• Sort and route donations as per store procedures and coordinate with sorters.
• Monitor box capacity and ensure timely replacement to prevent delays.
• Follow safety and operational procedures and assist with loading/unloading trucks.

Connaissances

Proficient in English

Arithmetic skills

Description du poste

Goodwill of Silicon Valley is seeking a friendly Retail Donor Greeter I to warmly welcome donors, process donations, and ensure a positive donation experience. You will help maintain a clean, organized area and provide receipts, aiming for quick, courteous service in a fast-paced store environment.

This role involves coordinating with sorting teams, monitoring donation flows, and following safety procedures.