Donor Welcome & Backroom Coordinator

Goodwill NCW Jobs; Town of Rice Lake (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill NCW is seeking a full-time team member for its Rice Lake store to assist donors, count donations, and safely load/unload goods. The role involves operating power equipment and maintaining an organized backroom.

The position requires reliable attendance, English fluency, basic math, and willingness to learn computer systems. Weekend and evening availability is expected as part of a flexible schedule.

Qualifications

• Excellent time management and prioritization skills.
• Excellent communication, customer service and attention to detail.
• Experience operating power equipment preferred.
• Basic math skills required.
• Fluent in English.
• Experience with computers or a willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance.

Responsibilities

• Greets and assists donors in a prompt and friendly manner to safely unload donations and use team lifts as needed.
• Maintains accurate daily counts of donations.
• Safely loads/unloads trailers.
• Operates power equipment (stacker and power pallet jack, tilt master, compactor, tipper and forklift).
• Maintains a clean, safe, and organized backroom area; completes checklists and assists with general cleaning tasks, including the donation drop-off lane.
• Sorts donations into correct categories.
• Replaces and labels full gaylords, assists with building and breaking them down, and prepares them for transport.
• Adheres to proper operation of pallet jack and compactor (if 18 years or older and trained/checked off).
• Other duties as assigned.

Skills

Time management

Communication

Attention to detail

Basic math

Fluent in English

Reliable transportation

Tools

Power equipment

Job description

Goodwill NCW is seeking a full-time team member for its Rice Lake store to assist donors, count donations, and safely load/unload goods. The role involves operating power equipment and maintaining an organized backroom.

The position requires reliable attendance, English fluency, basic math, and willingness to learn computer systems. Weekend and evening availability is expected as part of a flexible schedule.