Donor Systems & Fundraising Operations Lead

DuPage Senior Citizens Council; Lombard (IL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Salary 65k-80k

Paid time off

Health insurance

Dental insurance

Life insurance

401K

Travel reimbursement

Professional development

Company events

Job summary

DuPage Senior Citizens Council in Lombard, IL seeks a Development Operations Coordinator to serve as the backbone of the development function. You will ensure gifts are entered accurately, donor records are maintained, reports are generated on schedule, and prospect activity is tracked in Kindful.

This full-time, on-site role reports to the Development Director and bridges donor-facing work with finance and compliance.

Qualifications

• 3–5 years of experience in nonprofit development operations, donor database management, or a closely related administrative role.
• High proficiency in a CRM platform - Kindful experience strongly preferred.
• Strong analytical and reporting skills; comfort working with data and generating meaningful insights from it.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple deadlines simultaneously without losing accuracy. Collaborative and service-oriented - this role exists to support the fundraising team and enable their best work.
• Experience with prospect research tools (Donor Search, iWave, or similar) a plus.

Responsibilities

• Own and maintain the donor database (Kindful) as the organization's primary source of truth for all development activity.
• Generate monthly, quarterly, and annual development reports (funds, retention, LYBUNT/SYBUNT, events, grants, dashboards).
• Produce grant-specific financial reports and supporting documentation for funders.
• Process gifts within 48 hours and generate acknowledgment letters and tax receipts within five business days.
• Manage acknowledgment and tax receipt workflow for all giving channels (online, checks, stock, in-kind).
• Support the Director of Development with prospect research.
• Track donor engagement activity in Kindful to preserve institutional memory.
• Manage the development calendar with deadlines and reporting due dates.
• Assist CFO with monthly gift reconciliation.
• Coordinate event data entry and reconcile GiveSmart and Kindful.

Skills

CRM proficiency

Data analysis

Project management

Communication skills

Tools

Kindful

Donor Search

iWave

Job description

DuPage Senior Citizens Council in Lombard, IL seeks a Development Operations Coordinator to serve as the backbone of the development function. You will ensure gifts are entered accurately, donor records are maintained, reports are generated on schedule, and prospect activity is tracked in Kindful.

This full-time, on-site role reports to the Development Director and bridges donor-facing work with finance and compliance.