Donor Communications Manager — Nonprofit Engagement & Impact

DuPage Senior Citizens Council; Lombard (IL); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Paid Time Off

Health & Dental Insurance

Life Insurance

401K

Travel Reimbursement

Professional Development Training

LGBTQ+ Cultural Competency Training

Company Sponsored Events

Job summary

DuPage Senior Citizens Council in Lombard, IL seeks a full-time Communications Coordinator/Manager to lead donor-focused communications. The role partners with the Development Director to craft engaging email campaigns, newsletters, and annual fundraising appeals while coordinating digital and print channels.

The position requires 3–6 years in nonprofit communications, strong writing and design skills, and experience with HubSpot and WordPress.

Qualifications

• 3-6 years of nonprofit communications experience.
• Strong writing for multiple audiences and formats.
• Graphic design proficiency with Canva, Adobe Creative Suite, or comparable tools.
• HubSpot email marketing experience preferred given current infrastructure.
• Experience with WordPress or comparable CMS.
• Strong project management for a multi-deadline calendar.
• Excellent interpersonal communication; collaborative and proactive.
• Experience with donor-centric communications and fundraising is a plus.
• Photography or video production experience a plus.

Responsibilities

• Create and execute a 12-month development communications calendar with the Director of Development.
• Design and produce donor-facing communications: emails, newsletters, direct mail, events, and impact reports.
• Write and design a monthly donor-focused digital newsletter.
• Build and manage automated HubSpot sequences (welcome series, recurring giving, year-end appeals).
• Manage direct mail fundraising campaigns and year-end appeals.
• Create graphics, social media content, and visual assets for donor engagement.
• Update and maintain the website, including donation and event pages, with web support.
• Grow DSCC's social media presence on Facebook, Instagram, and LinkedIn.
• Support in-person donor engagement events with signage and materials.
• Collaborate with the Development team to align communications with data and goals.

Skills

Strong writing

Graphic design

HubSpot experience

WordPress CMS

Project management

Interpersonal communication

Donor-centric communications

Photography/Video (plus)

Tools

HubSpot

WordPress

Canva

Adobe Creative Suite

Microsoft Office

Job description

DuPage Senior Citizens Council in Lombard, IL seeks a full-time Communications Coordinator/Manager to lead donor-focused communications. The role partners with the Development Director to craft engaging email campaigns, newsletters, and annual fundraising appeals while coordinating digital and print channels.

The position requires 3–6 years in nonprofit communications, strong writing and design skills, and experience with HubSpot and WordPress.