Donor Stewardship & Acknowledgement Coordinator

North Carolina Conference of The United Methodist Church; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

The Africa University Development Office in Nashville seeks an Acknowledgement & Donor Stewardship Assistant to support donor relations, gift processing, and stewardship activities. The role emphasizes accurate donor records, timely acknowledgments, and coordinated communication with staff.

The ideal candidate will have strong organizational skills, attention to detail, and the ability to manage multiple priorities in an office setting Monday through Friday.

Qualifications

• Associate degree required; Bachelor’s degree preferred.
• 3–5 years of general office administration experience required.
• Experience with donor databases or fundraising software preferred.
• Knowledge of Blackbaud Raiser’s Edge and Fund Collection software, or the ability to quickly learn these systems.

Responsibilities

• Maintains and updates donor records within the constituent database, ensuring donor and gift information is accurate, complete, and current.
• Prepares and distributes donor acknowledgment letters, emails, receipts, and related stewardship communications.
• Reviews gift information and coordinates with appropriate staff to ensure donor intent, gift designations, and stewardship requirements are accurately documented.
• Conducts donor stewardship outreach activities, including thank-you calls and follow-up communications.
• Processes and reconciles online donations received through Virtual Terminal, PayPal, and other approved giving platforms.
• Compiles and prepares scholarship and donor reports, including endowed and direct scholarship fund reporting.
• Develops charts, presentations, and visual reporting materials utilizing donor, scholarship, and fundraising data.
• Processes and tracks Endowment Fund contributions, ensuring gifts are properly recorded, acknowledged, and receipted.
• Coordinates with development, finance, and communications staff to support fundraising initiatives and donor engagement activities.
• Assists with special projects, donor events, and other duties as assigned.

Skills

Donor databases

Fundraising software

Relationship building

Communication skills

Education

Associate degree

Bachelor’s degree

Tools

Blackbaud Raiser's Edge

Fund Collection

Microsoft Office

SharePoint

Job description

The Africa University Development Office in Nashville seeks an Acknowledgement & Donor Stewardship Assistant to support donor relations, gift processing, and stewardship activities. The role emphasizes accurate donor records, timely acknowledgments, and coordinated communication with staff.

The ideal candidate will have strong organizational skills, attention to detail, and the ability to manage multiple priorities in an office setting Monday through Friday.