Donor Stewardship & Acknowledgement Specialist

UMCSC; Nashville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Africa University Development Office in Nashville, Tennessee seeks an Acknowledgement & Donor Stewardship Assistant to support donor relations, gift processing, and stewardship activities. The role emphasizes accurate donor records, timely acknowledgments, and coordinating with staff to document donor intent and designated gifts.

The position requires in-office presence Monday through Friday during core hours; strong organizational skills, attention to detail, and experience with donor databases

Qualifications

• Three to five years of general office administration experience.
• Experience with donor databases or fundraising software preferred.
• Knowledge of Blackbaud Raiser's Edge and Fund Collection software or ability to learn.
• Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint).
• Strong organization, detail orientation and ability to manage multiple priorities.
• Ability to build relationships at all levels of the organization.
• Excellent written and verbal communication and interpersonal skills.
• Functional knowledge of The United Methodist Church preferred.
• Experience handling confidential donor and financial information with discretion.

Responsibilities

• Maintains and updates donor records within the constituent database, ensuring donor and gift information is accurate, complete, and current.
• Prepares and distributes donor acknowledgment letters, emails, receipts, and related stewardship communications.
• Reviews gift information and coordinates with staff to ensure donor intent, gift designations, and stewardship requirements are documented.
• Conducts donor stewardship outreach activities, including thank-you calls and follow-ups.
• Processes and reconciles online donations received through various giving platforms.
• Compiles and prepares scholarship and donor reports, including endowed and direct scholarship fund reporting.
• Develops charts, presentations, and visual reporting materials using donor, scholarship, and fundraising data.
• Processes and tracks Endowment Fund contributions, ensuring gifts are properly recorded and receipted.
• Coordinates with development, finance, and communications staff to support fundraising initiatives and donor engagement.
• Assists with special projects, donor events, and other duties as assigned.

Skills

Office administration

Donor databases

Constituent management

Fundraising software

Blackbaud Raiser's Edge

Fund Collection

Microsoft Office

Organization

Attention to detail

Multitasking

Relationship building

Communication skills

UM Church knowledge

Confidentiality

Job description

Africa University Development Office in Nashville, Tennessee seeks an Acknowledgement & Donor Stewardship Assistant to support donor relations, gift processing, and stewardship activities. The role emphasizes accurate donor records, timely acknowledgments, and coordinating with staff to document donor intent and designated gifts.

The position requires in-office presence Monday through Friday during core hours; strong organizational skills, attention to detail, and experience with donor databases