Donor Acknowledgement & Stewardship Specialist

La Umc; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Africa University Development Office in Nashville, TN, seeks an Acknowledgement & Donor Stewardship Assistant to manage donor records, acknowledge gifts, and support fundraising operations. The role requires accurate data entry, timely communications, and collaboration with development, finance, and communications staff.

The ideal candidate has experience with donor databases and Microsoft Office, and can handle confidential information with discretion.

Qualifications

• Associate degree required; Bachelor's degree preferred.
• Three to five years of general office administration experience required.
• Experience with donor databases or fundraising software preferred.
• Knowledge of Blackbaud Raiser's Edge and Fund Collection software, or ability to learn.
• Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint).
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Proven ability to build relationships with individuals at all levels of the organization.
• Excellent written and verbal communication skills and interpersonal skills.
• Experience handling confidential donor and financial information with discretion.

Responsibilities

• Maintains and updates donor records in the database.
• Prepares and distributes donor acknowledgment letters and receipts.
• Reviews gift information and ensures donor intent and designations.
• Conducts donor stewardship outreach, including thank-you calls.
• Processes online donations via Virtual Terminal, PayPal, and other platforms.
• Compiles donor reports, including endowed funds and scholarship reporting.
• Develops charts and visual reports from donor data.
• Tracks Endowment Fund contributions and receipting.
• Coordinates with development, finance, and communications staff on fundraising initiatives.
• Assists with special projects and donor events.

Skills

Donor database management

Microsoft Office

Communication

Relationship building

Data entry accuracy

Education

Associate degree

Bachelor's degree preferred

Tools

Blackbaud Raiser's Edge

Fund Collection

Job description

Africa University Development Office in Nashville, TN, seeks an Acknowledgement & Donor Stewardship Assistant to manage donor records, acknowledge gifts, and support fundraising operations. The role requires accurate data entry, timely communications, and collaboration with development, finance, and communications staff.

The ideal candidate has experience with donor databases and Microsoft Office, and can handle confidential information with discretion.