Donor Services & Processing Associate — Part-Time

KrocQuincy; Livonia (MI); On-site; USD 18,000 - 21,000; Part time

Job summary

The Salvation Army Thrift Store in Livonia, MI is hiring a Donation Attendant for part-time hours (about 25 per week) with evenings, weekends and holidays as scheduled. You’ll greet donors, process donations, keep the area organized, and serve as the first point of contact for supporters.

This role includes power sorting, loading and unloading trucks, and helping with pickup information. Paid training covers donation procedures and store rules, with ongoing coaching from store leadership.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Customer service

English communication

Computer skills

Math skills

Education

High School Diploma

Job description

The Salvation Army Thrift Store in Livonia, MI is hiring a Donation Attendant for part-time hours (about 25 per week) with evenings, weekends and holidays as scheduled. You’ll greet donors, process donations, keep the area organized, and serve as the first point of contact for supporters.

This role includes power sorting, loading and unloading trucks, and helping with pickup information. Paid training covers donation procedures and store rules, with ongoing coaching from store leadership.