Donor Relations Specialist — Arts Nonprofit

Kaizen Lab Inc.; Seattle, Northern (WA, KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) program

Paid time off

Job summary

Classical KING in Seattle seeks a Donor Relations Coordinator to act as the primary customer service representative for its donor family. The role involves timely gift processing, acknowledgements, record-keeping, and donor benefit fulfillment, reporting to the Director of Advancement Operations.

This is a full-time in-office role. You will liaise with colleagues and vendors across multiple departments, ensuring data integrity and strong donor engagement to support fundraising efforts and

Qualifications

• 2+ years in an administrative role (data entry, calendar management, etc.).
• Experience in fundraising or nonprofit organizations is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.

Responsibilities

• Manage donor relations phone lines and email inboxes, respond to inquiries, address payment processing issues, and increase engagement.
• Produce and send acknowledgement letters and tax receipts.
• Fulfill donor gifts and liaise with vendors and donors to ensure timely delivery of premiums.
• Provide back‑training support for gift processing during high volume periods.
• Support the philanthropy team with portfolio management tasks and data hygiene across donor records.

Education

Bachelor's degree or equivalent education/experience

Microsoft Office Suite

Asana or similar PM tools

Tools

Asana

Microsoft Office

Fundraising databases

Job description

Classical KING in Seattle seeks a Donor Relations Coordinator to act as the primary customer service representative for its donor family. The role involves timely gift processing, acknowledgements, record-keeping, and donor benefit fulfillment, reporting to the Director of Advancement Operations.

This is a full-time in-office role. You will liaise with colleagues and vendors across multiple departments, ensuring data integrity and strong donor engagement to support fundraising efforts and