Donor Relations & Engagement Specialist — Flexible Hours

Classical KING; Seattle (WA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health benefits and insurance

Life and disability insurance

401(k) program

Paid time off and holidays

Flexible work environment

Job summary

Classical KING, a nonprofit serving the Pacific Northwest, seeks a Donor Relations Coordinator to be the primary customer service voice for our largest donor family. In this in-office role, you will manage gift processing, acknowledgements, record keeping, and donor benefits under the Director of Advancement Operations.

You will liaise with colleagues and vendors, maintain donor records for data hygiene, and support the advancement team with cross‑training and portfolio management.

Qualifications

• Prior donor or customer-facing experience.
• Excellent verbal and written communication skills.
• 2+ years in an administrative role (data entry, calendar management, events, project management, or customer service).
• Bachelor’s degree or equivalent education/experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with fundraising databases is helpful.

Responsibilities

• Manage donor relations phonelines and email inboxes; respond to inquiries, address payment failures, and engage donors for increased support.
• Produce and send acknowledgement letters, tax receipts, donor collateral, and other communications.
• Fulfill donor thank you gifts with vendors and donors to ensure timely delivery of premiums.
• Provide back‑training support for gift processing and cross‑training on giving formats.
• Support the Philanthropy team and portfolio management tasks as needed.
• Create, update, and maintain donor records; ensure data hygiene and align tools with priorities.
• Support the Director of Advancement Operations to meet department needs.
• Foster a culture of giving and strong donor engagement across activities.

Skills

Donor relations

Customer service

Communication

Administrative support

Data entry

Calendar management

Event planning

Project management

Microsoft Office

Asana

Education

Bachelor's degree or equivalent

Tools

Asana

Fundraising databases

Job description

Classical KING, a nonprofit serving the Pacific Northwest, seeks a Donor Relations Coordinator to be the primary customer service voice for our largest donor family. In this in-office role, you will manage gift processing, acknowledgements, record keeping, and donor benefits under the Director of Advancement Operations.

You will liaise with colleagues and vendors, maintain donor records for data hygiene, and support the advancement team with cross‑training and portfolio management.