Donor Relations & Data Specialist

abqcf; Albuquerque (NM); On-site; USD 33,000 - 37,000; Full time

Job summary

The Albuquerque Community Foundation in Albuquerque is seeking a Donor Services Associate to support donor database management, gift processing, donor stewardship, and donor communications. Reporting to the Vice President of Development, the Associate helps coordinate fundholder onboarding and acknowledgments while maintaining accurate donor records and materials.

This role is ideal for someone early in a development career or an experienced professional who enjoys donor-facing work at a

Qualifications

• Bachelor’s degree preferred, or equivalent combination of education and relevant work experience
• 1–2 years of experience in administrative support, nonprofit, development, or customer service roles
• Strong attention to detail and ability to manage multiple projects at once

Responsibilities

• Provide excellent customer service to donors, fundholders, and professional advisors.
• Assist with donor engagement activities including scheduling, meeting prep, follow-up communication, and mailings.
• Support the onboarding process for new fundholders by preparing and tracking fundholder materials and forms.
• Coordinate regular donor acknowledgment processes such as thank-you letters, calls, and other touchpoints.
• Process check deposits.
• Help prepare fund agreements and amendments as directed.
• Maintain accurate donor and prospect records in Community Suite and other tools.
• Generate reports and donor lists for mailings, campaigns, and outreach efforts.
• Organize and update development-related materials including fund agreements, giving handouts, and quarterly fundraising letters.
• Provide administrative and logistical support for donor-related events, including invitation tracking, registration, and follow-up.
• Assist with donor education and engagement events such as Lunch & Learns, the Annual Donor Party, and community tours.
• Provide administrative support to all Giving Circles at the Foundation
• Provide support to the Development team on the coordination of the Foundation’s Estate Planning Conference and any donor related event
• Support Foundation campaigns and solicitations and help track engagement and renewals.
• Provide administrative support to the Vice President of Development and the Development Committee of the Board of Trustees, including preparing materials and note-taking as needed.
• Collaborate with other members of the development team to ensure a coordinated approach to fundraising and donor engagement.
• Participate in Foundation-wide events, meetings, and initiatives as needed.
• Represent the Albuquerque Community Foundation at community events, networking functions, and other public forums to raise awareness of the Foundation’s work and attract new supporters.
• Stay informed about community needs, challenges, and opportunities to align fundraising efforts with the Foundation’s mission.
• All staff are encouraged to develop a practice and learning around diversity, equity, and inclusion.
• Education & Experience: Bachelor’s degree preferred, or equivalent combination of education and relevant work experience
• 1-2 years of experience in administrative support, nonprofit, development, or customer service roles
• Strong attention to detail and ability to manage multiple projects at once

Skills

Attention to detail

Multitasking

Customer service

Administrative support

Nonprofit sector experience

Education

Bachelor's degree preferred

Job description

The Albuquerque Community Foundation in Albuquerque is seeking a Donor Services Associate to support donor database management, gift processing, donor stewardship, and donor communications. Reporting to the Vice President of Development, the Associate helps coordinate fundholder onboarding and acknowledgments while maintaining accurate donor records and materials.

This role is ideal for someone early in a development career or an experienced professional who enjoys donor-facing work at a