Development Associate

abqcf; Albuquerque (NM); On-site; USD 33,000 - 37,000; Full time

Job summary

The Albuquerque Community Foundation in Albuquerque is seeking a Donor Services Associate to support donor database management, gift processing, donor stewardship, and donor communications. Reporting to the Vice President of Development, the Associate helps coordinate fundholder onboarding and acknowledgments while maintaining accurate donor records and materials.

This role is ideal for someone early in a development career or an experienced professional who enjoys donor-facing work at a

Qualifications

• Bachelor’s degree preferred, or equivalent combination of education and relevant work experience
• 1–2 years of experience in administrative support, nonprofit, development, or customer service roles
• Strong attention to detail and ability to manage multiple projects at once

Responsibilities

• Provide excellent customer service to donors, fundholders, and professional advisors.
• Assist with donor engagement activities including scheduling, meeting prep, follow-up communication, and mailings.
• Support the onboarding process for new fundholders by preparing and tracking fundholder materials and forms.
• Coordinate regular donor acknowledgment processes such as thank-you letters, calls, and other touchpoints.
• Process check deposits.
• Help prepare fund agreements and amendments as directed.
• Maintain accurate donor and prospect records in Community Suite and other tools.
• Generate reports and donor lists for mailings, campaigns, and outreach efforts.
• Organize and update development-related materials including fund agreements, giving handouts, and quarterly fundraising letters.
• Provide administrative and logistical support for donor-related events, including invitation tracking, registration, and follow-up.
• Assist with donor education and engagement events such as Lunch & Learns, the Annual Donor Party, and community tours.
• Provide administrative support to all Giving Circles at the Foundation
• Provide support to the Development team on the coordination of the Foundation’s Estate Planning Conference and any donor related event
• Support Foundation campaigns and solicitations and help track engagement and renewals.
• Provide administrative support to the Vice President of Development and the Development Committee of the Board of Trustees, including preparing materials and note-taking as needed.
• Collaborate with other members of the development team to ensure a coordinated approach to fundraising and donor engagement.
• Participate in Foundation-wide events, meetings, and initiatives as needed.
• Represent the Albuquerque Community Foundation at community events, networking functions, and other public forums to raise awareness of the Foundation’s work and attract new supporters.
• Stay informed about community needs, challenges, and opportunities to align fundraising efforts with the Foundation’s mission.
• All staff are encouraged to develop a practice and learning around diversity, equity, and inclusion.
• Education & Experience: Bachelor’s degree preferred, or equivalent combination of education and relevant work experience
• 1-2 years of experience in administrative support, nonprofit, development, or customer service roles
• Strong attention to detail and ability to manage multiple projects at once

Skills

Attention to detail

Multitasking

Customer service

Administrative support

Nonprofit sector experience

Education

Bachelor's degree preferred

Job description

Donor Services Associate Reports To: Vice President of Development Type: Full Time (non-exempt) Location: Downtown Albuquerque, fully in-person, in office Start Date: Fall 2026 Salary Range: $24 to $26.50/hr

About the Albuquerque Community Foundation & New Mexico Community Trust

The Albuquerque Community Foundation ("ACF") is a tax-exempt 501(c)(3) public charity created by and for people in the greater Albuquerque area, with Assets Under Management of nearly $200 million. ACF administers a permanent community endowment comprised of many gifts, large and small, and uses those resources to support nonprofit organizations and educational institutions. We serve primarily the four-county area of Valencia, Bernalillo, Torrance, and Sandoval counties, while maintaining a broader vision to lead in community philanthropy across New Mexico and beyond.

ACF serves as the sole member of the New Mexico Community Trust ("NMCT"), a statewide 501(c)(3) organization that extends our reach and impact across New Mexico. NMCT enables the Foundation to partner with communities, public agencies, and funders on large-scale initiatives, fiscal sponsorships, and collaborative funding efforts that address critical needs across the state.

Together, ACF and NMCT connect people, resources, and ideas to strengthen communities. Our leadership spans local, state, and national partnerships, and our donor-advised fund holders support causes both statewide and nationwide. We enable individuals, families, and organizations to engage in philanthropy in ways that are meaningful, flexible, and impactful—whether through immediate giving or long-term investment.

We invest in the long-term well-being of nonprofit organizations and bring people together to convene diverse voices, foster collaboration, and advance solutions to complex challenges. Our work is grounded in equitable practices and guided by our mission, vision, strategic priorities, and commitment to Diversity, Equity & Inclusion.

Position Summary

The Development Associate (internal title: Donor Services Associate) supports nonprofit development and fundraising operations through donor database management, gift processing, donor stewardship, and donor communications. Reporting to the Vice President of Development, the Associate helps coordinate fundholder onboarding, acknowledgement activities, fundraising events, and engagement initiatives aligned with the Foundation’s Strategic Plan, while maintaining accurate donor records and materials.

This role suits someone early in a development career who wants to learn the field from the inside, and it also suits an experienced professional who enjoys detailed, donor facing work at an established foundation.

Main Job Responsibilities

Donor Relations & Department Support

• Provide excellent customer service to donors, fundholders, and professional advisors.

• Assistwith donor engagement activities including scheduling, meeting prep, follow-up communication, andmailings.

• Support the onboarding process for new fundholders by preparing and tracking fundholder materials and forms.

• Coordinate regular donor acknowledgment processes such as thank-you letters, calls, and other touchpoints.

• Processcheckdeposits.

• Help prepare fund agreements and amendments as directed.

Database & Record Management

• Maintainaccuratedonorand prospect records in the Foundation’s database called Community Suite and other tools.

• Generate reports and donor lists for mailings, campaigns, and outreach efforts.

• Organize and update development-related materials including fund agreements, givinghandouts, and quarterly fundraising letters.

Event Support

• Provide administrative and logistical support for donor-related events, including invitation tracking, registration, and follow-up.

• Assistwith donor education and engagement events such as Lunch & Learns, the Annual Donor Party, and community tours.

• Provideadministrative support to all Giving Circles at the Foundation

• Provide support to the Development team on the coordination of the Foundation’s Estate Planning Conferenceand any donor related event

Campaign & Committee Assistance

• Support Foundationcampaigns andsolicitationsand help track engagement and renewals.

• Provide administrative support to theVice President of DevelopmentandtheDevelopmentCommitteeof the Board of Trustees, including preparing materials and note-taking as needed.

Other Responsibilities:

Team Collaboration:

• Collaborate with other members of the development team to ensure a coordinated approach to fundraising and donor engagement.

• Participate in Foundation-wide events, meetings, and initiatives as needed.

Community Engagement:

• Represent the Albuquerque Community Foundation at community events, networking functions, and other public forums to raise awareness of the Foundation’s work and attract new supporters.

• Stay informed about community needs, challenges, and opportunities to align fundraising efforts with the Foundation’s mission.

Diversity,Equityand Inclusion:

• All staff are encouraged to developa practiceandlearningaround diversity, equity, and inclusion.

Qualifications and Skills Required:

Education & Experience:

• Bachelor’s degree preferred, or equivalent combination of education and relevant work experience

• 1-2years of experiencein administrative support, nonprofit, development, or customer service roles

• Strong attention to detail and ability to manage multiple projects at once

Alignment with Foundation Values:

• Trust: Build relationships based on authenticity, actionable change, adaptability, and cultural humility

• Equity: Address ongoing injustice and work to change systems of oppression and harm

• Integrity: Provide high-quality service with humility and respect

• Accountability: Be responsible and transparent in learning, striving, and adapting towards becoming the community’s foundation

Technical Skills & Communication Skills:

• Proficiencyin MS Office products

• Knowledge and experience with database management

• Exceptional interpersonal and communication skills

• Excellent organizational and project management skills, with the ability to manage multiple priorities and deadline

• Must be available to attend Foundation events and interact positively with attendees

• Engaging interpersonal communicationstyle.

Work Style:

• Self-motivated, initiative-driven, and integrity-based work style

• Ability to prioritize competing time and schedule demands

• Attention to detail

• Exhibit a professional, courteous, and friendly demeanor

• Dependable and sound decision-making capability

• Ability to work independently and in a team environment

Other:

• An understanding for philanthropy and a commitment to the mission of the Albuquerque Community Foundation

• High levelof integrity, professionalism, and discretion in handling confidential information
• Must be able to successfully pass a pre-employment background investigation

Work Environment

This role isdesignatedas fully in-person, working primarily in-office in our downtown Albuquerque location.Evening,weekendor irregular hours may berequired. Reimbursable travel throughout the four county areascomprisingthe Greater Albuquerque Metropolitan Area isrequired. Occasional reimbursable travel outside that area may berequiredfrom time to time. The Foundationoperateswitha smallstaff. All staff members are expected toparticipateas needed in all areas.