Donor Relations & Data Admin Specialist

The Chronicle Of Higher Education, Inc.; Bailey (MI); On-site; USD 26,491 - 28,957; Full time

Job summary

Muskegon Community College is seeking a full-time donor services administrator to process donations, issue receipts, and maintain donor data with strict confidentiality. You will support fundraising activities, generate reports, and coordinate communications with constituents.

Responsibilities include managing gift acknowledgements, ensuring data integrity, and producing financial reports in line with charity guidelines.

Qualifications

• Associate’s Degree or five (5) years’ experience in similar or related work experience.
• Advanced working knowledge of Customer Relations Management (CRM) programs or similar fundraising software preferred. Proficiency with Boomerang preferred.
• Proven success as an administrative assistant with a strict adherence to professional ethical standards and confidentiality.
• Understanding of fund development and/or experience in fund development preferred.

Responsibilities

• Maintain constituent database; document all constituent activities and contacts, update daily as needed and prepare queries/reports as needed to direct fundraising, scholarship management, donor research, and other projects.
• Receive, record, and issue receipts for all incoming funds and balance receipts to accounting records.
• Accurately and efficiently complete all financial transactions, cash handling, and other processing functions while following procedures.
• Manage gift acknowledgement process, including data entry, reports, and merging thank you letters.
• Reconcile database with accounting, produce financial reports and monitor compliance with BBB Charitable Giving Guidelines and other nonprofit reporting agencies.

Skills

Communication

Confidentiality

Detail oriented

Multitasking

Team player

English proficiency

Education

Associate degree

Tools

CRM software

Boomerang

Job description

Muskegon Community College is seeking a full-time donor services administrator to process donations, issue receipts, and maintain donor data with strict confidentiality. You will support fundraising activities, generate reports, and coordinate communications with constituents.

Responsibilities include managing gift acknowledgements, ensuring data integrity, and producing financial reports in line with charity guidelines.