Department Support - Foundation

Muskegon Community College; Muskegon (MI); On-site; USD 40,000 - 44,000; Full time

Job summary

Muskegon Community College seeks a Foundation Support Specialist to process donations, send acknowledgments, produce reports, and maintain data integrity in the donor database. You will support fundraising activities and communications while upholding confidentiality and professionalism.

This role requires organizational skills, attention to detail, and the ability to work with students, staff, and donors. Some evenings and weekends may be required, and experience with CRM and fundraising

Qualifications

• Associate’s Degree or five years’ related experience required.
• Advanced working knowledge of CRM and fundraising software preferred.
• Proven administrative experience with confidentiality and ethical standards.

Responsibilities

• Maintain constituent database and document activities for fundraising, donor research and projects.
• Receive and record funds, issue receipts and balance with accounting records.
• Manage gift acknowledgments, reports and donor communications; assist with events.

Skills

CRM knowledge

Boomerang

Confidentiality

Fundraising experience

Teamwork

Communication

Data entry

Cash handling

Evenings/weekends availability

Education

Associate’s Degree or 5 years experience

Tools

CRM software

Fundraising software

Job description

Department Support - Foundation Tracking Code855-262Job DescriptionMuskegon Community College

Muskegon Community College is a center for lifelong learning that helps people attain their educational goals by offering programs that respond to individual, community, and global needs. MCC is an associate degree-granting institution of higher education and an applied technology leader for high-tech, hands-on training.

General Description:

Responsible for processing donations, sending acknowledgements, producing reports, donor briefings; maintaining data integrity and security of constituent information, relationship management in the database, follow and adhere to guidelines to ensure data hygiene and consistency; handle constituent communications; assist with fundraising activities, provide administrative support while maintaining a professional, well-organized, and friendly environment for constituencies.

APPLICATION DEADLINE

Thursday, August 13th 2026

Status

Full-Time 40 hours/52 weeks

Pay

$19.23-$21.02 per hour depending on experience

Hours

Monday-Thursday 8AM-5:30PM, Friday 8AM-12PM Occasional Evening and Weekends (Schedule agreed upon with supervisor)

Required Skills

Qualifications: Knowledge, Skills & Abilities:

• Associate’s Degree or five (5) years’ experience in similar or related work experience.
• Advanced working knowledge of Customer Relations Management (CRM) programs or similar fundraising software preferred.
• Proficiency with Boomerang preferred.
• Proven success as an administrative assistant with a strict adherence to professional ethical standards and confidentiality.
• Understanding of fund development and/or experience in fund development preferred.
• Demonstrated flexibility and resourcefulness with organizational ability, attention to detail, and solid decision-making skills.
• Demonstrated ability to work as part of a successful team while accomplishing tasks and assignments without assistance.
• Ability to establish and maintain effective interpersonal and working relationships with students, staff, donors, and outside constituents.
• Demonstrated ability to relate to people of all ages, races, and social‑economic backgrounds.
• Able to work quickly and accurately with confidential information and while handling cash and other transactions.
• High proficiency in demonstration of office technology, software, & equipment.
• Ability and willingness to upgrade skills including technology or process changes.
• Basic understanding of finance and ability to reconcile database input to general ledger transactions.
• Demonstrated excellence in both oral and written communication with proven abilities to produce professional correspondence for donors and other constituents.
• Ability to maintain priorities and follow direction while balancing multiple projects.
• Assist in event planning and execution.
• Available to work occasional evenings or weekends.
• Demonstrated use of tact, judgment and discretion and the ability to maintain confidentiality.
• Highly motivated and solution oriented with a high degree of integrity, ethics and dedication to the mission of the College.
• Ability to mentor, coach and work with student workers/interns while setting a good example by demonstrating professional workplace behavior and work ethics.
• Requires prolonged sitting or standing, keyboarding and work on computer (hand/eye strain), speaking in English via phone or in person.

Essential Functions:

• Maintain constituent database; document all constituent activities and contacts, update daily as needed and prepare queries/reports as needed to direct fundraising, scholarship management, donor research, and other projects.
• Receive, record, and issue receipts for all incoming funds and balance receipts to accounting records. Count and reconcile cash receipts and prepare bank statements.
• Accurately and efficiently complete all financial transactions, cash handling, and other processing functions while following procedures.
• Manage gift acknowledgement process, including data entry, reports, and merging thank you letters.
• Reconcile database with accounting, produce financial reports and monitor compliance with BBB Charitable Giving Guidelines and other nonprofit reporting agencies.
• Monitor pledge receivables and follow up on past due pledges as directed.
• Generate profiles, statements and other reports for board members, staff and other ambassadors for use in donor stewardship and cultivation.
• Assist with all fundraising events and donor interactions.
• Receive and synthesize information into well‑written prospect briefings, enter and maintain data (assignment’s, priorities, and proposals) in database.
• Perform data quality assurance testing and participating in data clean‑up projects as needed.
• Assist in general office duties as needed, monitor and maintain web/MYMCC pages, answering phones and directing calls, organizing meetings, responding to inquiries, maintaining departmental files (paper and electronic), sorting mail, keeping track of and ordering supplies, maintaining calendar(s), sending faxes and making copies.
• Assist with Foundation for Muskegon Community College Board meetings by helping with set‑up, communications, and taking minutes.
• Other duties as assigned.

Physical, Mental, and Environment Requirements Include:

Mental Demands:

• Detailed Work
• Student Contact
• Deadline oriented
• Problem Situations
• Multiple Priorities & Demands
• Emergency Situations
• Confidentiality
• On-call Availability
• Continual Interruptions
• Working Alone
• Faculty Contact
• Working with Others

Physical Demands:

• Standing & Walking
• Sitting
• Reclining
• Carrying
• Lifting up to 10 lbs. Up to 25 lbs. Up to 50 lbs. 80 + lbs.
• Pushing, Pulling, Twisting, Bending
• Climb or Balance
• Stoop, Kneel, Crouch, or Crawl
• Squatting
• Handle or Feel
• Reach with Hands and Arms
• Talking or hearing
• Tasting/Smelling
• Working Overhead
• Speak in English via Phone or In Person
• Close, Distance, Peripheral, and Color Vision along with Depth Perceptions
• Ability to Adjust and Focus

Work Environment:

• Exposure to wet, humid conditions (non‑weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.
• Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.

Muskegon Community College is an equal opportunity employer. MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment. Minorities, women, veterans, and the physically challenged are encouraged to apply. To the extent required by applicable law, anyone with a disability will be reasonably accommodated by the College. If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.

Job LocationMuskegon, Michigan, United StatesPosition TypeFull-Time/Regular