Donor Relations Coordinator

Archdiocese of Chicago; Chicago (IL); On-site; USD 26,000 - 30,000; Full time

Job summary

The Archdiocese of Chicago invites applications for a Donor Relations Assistant within the Stewardship and Development team. The role serves as the first point of contact for donors, handling inquiries, processing gifts, and maintaining donor records with accuracy and confidentiality.

Responsibilities include data entry, mail merges, responding to emails, and supporting fundraising campaigns. Fluency in Spanish and strong customer service skills are essential.

Qualifications

• Fluent in Spanish for donor interactions and correspondence.
• Professional written and verbal communication with donors and parishes.
• Strong organizational and planning skills for data and campaigns.

Responsibilities

• Provide excellent customer service; serve as primary contact for donor calls.
• Draft correspondence and format letters for mail merges.
• Manage emails from parishes, donors, and ticketing system; document donor interactions.

Skills

Spanish fluency

Customer service

Communication

Organization & planning

Multitasking

Critical thinking

Data entry

Database management

Education

Bachelor's degree

Tools

Microsoft Office

Outlook

Word

Excel

Job description

The Archdiocese of Chicago invites applications for a Donor Relations Assistant within the Stewardship and Development team. The role serves as the first point of contact for donors, handling inquiries, processing gifts, and maintaining donor records with accuracy and confidentiality.

Responsibilities include data entry, mail merges, responding to emails, and supporting fundraising campaigns. Fluency in Spanish and strong customer service skills are essential.