Donor Relations & Stewardship Specialist

It Is Written, Inc.; Tennessee; On-site; USD 42,000 - 54,000; Full time

Job summary

The It Is Written, Inc. is seeking a Donor Relations Associate to support donor communications, processing gifts, and maintaining donor records with accuracy.

You will collaborate with the Development team, ensure timely acknowledgments, and help execute donor stewardship plans while upholding the church's values in all interactions.

This full-time role requires attention to detail, empathy for donors, and the ability to multitask in a fast-paced office environment.

Qualifications

• A high school diploma or equivalent is required.
• Bachelor’s degree in a related field is preferred.
• Two (2) years of experience in customer service, development, philanthropy, or fundraising.
• Be a member in good standing of the Seventh-day Adventist Church and support the mission of It Is Written.

Responsibilities

• Respond promptly to donor inquiries via phone, email, text, and other channels.
• Maintain and update donor records in the database with accuracy.
• Maintain donor confidentiality and privacy at all times.
• Process donations and ensure timely gift tracking and acknowledgments.
• Prepare paperwork for delivery to Accounting/Treasury.
• Sort daily mail and enter batches into donor files.
• Assist in donor stewardship and recognition activities.
• Collaborate to maintain department documents and process improvements.
• Assist on-site donors with inquiries and donations.
• Support donor retention through personalized communications.
• Attend Development team meetings and collaborate across departments.
• Maintain interdepartmental donor record communication.
• Perform daily duties per Development policies.

Skills

Microsoft Office Suite

Google Suite

Raiser’s Edge

Donor communication

Multitasking

Attention to detail

Empathy

Team player

Self-starter

Christ-like conduct

Education

High school diploma

Bachelor’s degree (related field)

Tools

Blackbaud Raiser’s Edge

Job description

The It Is Written, Inc. is seeking a Donor Relations Associate to support donor communications, processing gifts, and maintaining donor records with accuracy.

You will collaborate with the Development team, ensure timely acknowledgments, and help execute donor stewardship plans while upholding the church's values in all interactions.

This full-time role requires attention to detail, empathy for donors, and the ability to multitask in a fast-paced office environment.